What are the responsibilities and job description for the Towing Dispatcher position at Marc's Auto Service?
Dispatcher – Towing Company
Location: 2688 Cranberry Hwy, Wareham, MA 02751
Job Type: Full-Time (40 hours/week)
Pay: $20 /hour (based on experience)
Rev Up Your Career — Join Our Team as a Towing Company Dispatcher!
We’re looking for a sharp, energetic, and reliable Dispatcher to join our busy and growing towing operation. Every day is fast-paced and exciting—whether you’re coordinating police rotation calls, helping motor clubs, or assisting local shops and trucking companies. If you love problem-solving, multitasking, and helping people during stressful moments, this could be the perfect job for you.
Responsibilities
- Answer and manage incoming calls
- Dispatch drivers to breakdowns, accidents, and service calls
- Prioritize requests and make quick decisions under pressure
- Provide excellent customer service and clear communication
- Coordinate with motor clubs, local businesses, and police rotation
- Assist with billing for accounts and motor clubs as needed
- Maintain accurate and organized call and dispatch logs
Requirements
- Prior towing or dispatching experience required
- Ability to multitask in a fast-paced environment
- Strong verbal and written communication skills
- Excellent customer service skills
- Ability to stay calm and organized under pressure
- Team-oriented attitude and reliability
- Must be able to pass a Cori for Police and Background check Motorclubs
Why You’ll Love Working With Us
- Supportive, tight-knit team environment
- Reliable, steady work with a well-established company
- Opportunity to grow within the company
- Fast-paced, engaging work where no two days are the same
Benefits (after 90 days)
- Health Insurance
- Dental Insurance
- Vision Insurance
- PTO
- Aflac Options
How to Apply
Please submit your resume and a brief cover letter explaining why you would be a great fit for our team.
Salary : $20