Server Assistant - Oasis Waterpark

Summary Of Position

The Oasis Server Assistant is responsible for assisting in the service of limited food and/or non-alcoholic beverages; performed in a fun, friendly, courteous, helpful, timely and professional manner resulting in a high level of guest satisfaction.

Essential Functions

• Picking up towels, keeping areas clean
• Delivering water as necessary
• Help deliver food orders to guests, pull towel bins, and retrieve ice for the bar.
• Clear garbage around the park
• Assist guests to find seating
• Assist lifeguards stock towels
• And perform all other duties as assigned by the managers of the Oasis and/or the General Manager.
  
  

Qualifications

Education: NA

Experience: NA

Certificates or Licenses: Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification

Knowledge, Skills, And Abilities

• Ability to work outside in all weather conditions
• Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards
  
  

Personal Characteristics

• Behaves ethically
• Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
  
  

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.