What are the responsibilities and job description for the Room Attendant position at Marc & Rose?
Summary Of Position
The Room Attendant is responsible for cleaning and stocking guest rooms to meet resort standards of cleanliness
Essential Functions
Education: N/A
Experience: Minimum one (1) year of Room Attendant/room cleaning experience preferred; willing to train
Certificates or Licenses: N/A
Knowledge, Skills, And Abilities
The Room Attendant is responsible for cleaning and stocking guest rooms to meet resort standards of cleanliness
Essential Functions
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces using cloths, mops, sponges, brushes and/or 3M cleaning agents.
- Strip and make beds and sofa beds, change bed linens which may require lifting bedspreads
- Dust all furniture, pictures, drawers, window ledges, (inside and out door thresholds and shelves thoroughly).
- Push and pull vacuum throughout entire suite and empty trash.
- Replenish amenities, linens and supplies in guest suite.
- Sweep balconies
- Sign for room keys,
- Retrieve, push, and restock heavy cart.
- Respond, in a timely manner, to guest requests for items such as an iron, safety instructions, assistance, directions and/or information
- Report all suspicious persons, activities or hazardous conditions to Manager/Manager on Duty
- Turn in all items found in associate’s working area to the resort lost and found, items i.e., jewelry, watches, etc. and immediately call the Housekeeping Department
Education: N/A
Experience: Minimum one (1) year of Room Attendant/room cleaning experience preferred; willing to train
Certificates or Licenses: N/A
Knowledge, Skills, And Abilities
- Ability to push and/or pull equipment weighing up to 100 lbs.
- Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks and work in confined spaces
- Ability to communicate effectively with other associates as well as guests
- Ability to follow directions and meet deadlines including the thorough cleaning of a minimum of 16 rooms as specified by management
- Ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests
- Behaves ethically
- Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, general knowledge of the English language required
- Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review)
- Attendance as scheduled is a critical element in all positions at The Scott Resort and Spa