Banquet Server

Summary Of Position

The On Call Banquet Server is responsible for providing an exceptional service experience during food and beverage events at the newly invented High Country Motor Lodge!

Essential Functions

• Set up of room as directed by HCML Leadership
• Complete necessary side work as assigned
• Attend any pre-shift and pre-function meetings as well as all service staff meetings
• Greet and respond to guests
• Maintain general event space cleanliness
• Serve and clear courses as specified by HCML Leadership or Banquet Event Order/Documentation
• Service maintenance throughout program
• Breakdown and clean up after guest departure and closing
  
  

Qualifications

Education: High School Diploma or equivalent preferred.

Experience: 1 year high-volume experience preferred.

Certificates or Licenses: Coconino County Food Service Worker Certification and Arizona Title IV Alcohol Certification

Knowledge, Skills, And Abilities

• Knowledge of and ability to abide by and enforce Coconino County Health Food regulation and state, federal and corporate liquor regulations.
• Ability to lift and carry trays of up to 40 pounds through crowded rooms.
• Basic knowledge of table settings and service etiquette.
• Ability to listen, effectively accomplish task, and speak clearly.
• Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards
  
  

Personal Characteristics

• Behaves ethically
• Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language sufficient to understand menus, knows ingredients in food prepared, and to communicate with guests and service team.
• Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review)
  
  

High Country Motor Lodge Leaders and Associates believe each guest should be treated with respect, kindness and professionalism. We create space for genuine hospitality every day. In order to be successful at High Country Motor Lodge, associates must demonstrate both our purpose and pillars. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest.