Store Manager - Oakbrook

Overview:  Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a  Store Manager to lead its Oakbrook store in Oakbrook, Illinois.  The Store Manager will oversee the daily operation of the store including the overall management of the team, merchandise, and sales results. Reporting to the Regional Manager, this position is responsible for loss prevention compliance, human resources management, as well as visual merchandising presentation. The Store Manager will lead by example and deliver positive and inclusive client experiences which contribute to the overall commercial success.  RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Business Acumen: Lead team to achieve individual and team sales targets Implement a culture that leverages on all KPls Analyze sales figures and KPls using available data/systems to better understand performance and sales opportunities Customer Experience: Deliver excellence; strive to exceed the expectations of clients Drive the team to fully embrace a clienteling culture of building strong and long-term relationships with clients  Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team Promote brand awareness, establish market/store presence through community engagement and store events   Visual Merchandising: In partnership with visual merchandising team, ensure store visual standards are met and maintained Support the Visual Team in planning and performing any necessary changes in visual environment Review sales frequently and take action on visual merchandising to improve sales People Management: Develop, train, and continuously motivate associates towards achieving and exceeding sales objectives  Lead the recruitment process; build a talent pipeline through networking and competitive shopping   Provide guidance to associates; deliver constructive feedback and learning opportunities through coaching conversations  Oversee performance process for all associates and assist in establishing goals/objectives  Build development plans for all employees; identify and create action plans  Ensure a consistent and seamless onboarding experience for all new hires  Schedule effectively to drive sales and manage the allocation of staff resources Partner with Regional Manager and Human Resources for all employee relations issues to ensure effective course of action Promote a culture of belonging; ensure that all individuals feel welcomed, valued and included  Operations: Manage the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations  Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and implementing initiatives as needed Maintain store operating budget while aiming to reduce overall cost  Comply with all Loss Prevention audits, cycle counts, incident reporting and inventory reconciliations to ensure annual inventory shrinkage is below company target  Oversee the processing of incoming and outbound merchandise requests and shipments Develop accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees  Uphold company and store standards, policies and procedures  QUALIFICATIONS: 8 years’ retail experience  Minimum of 3 years’ experience managing others within a customer service environment required   Proven record of motivating, developing, and coaching team members Strong analytical skills - ability to analyze retail KPI’s and on-floor behaviors  Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business Demonstrated verbal and written communication skills  Excellent organizational, follow-up, and time management skills  Passion for the Marc Jacobs brand and product offering  Passionate about the customer experience  Delivers Excellence - demonstrates passion and empathy, anticipates and exceeds client expectations Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs  Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas Ability to connect to the customer through excellent service, strong visual presentation and business acumen  Computer skills including operating a POS and navigating Microsoft Office suite Must have flexibility to work a retail schedule including evenings, weekends and holidays SALARY & BENEFITS/WHAT WE OFFER:  The compensation for this position ranges from $80,000 - $90,000 (annually) plus bonus. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands. ABOUT MARC JACOBS Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand continues to make its Marc, staying rebellious, unpredictable, and original. Our work is built upon core brand pillars: unexpected, utilitarian, urban, unisex, and unique. New York City in design and spirit, our teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all.Founded on the vision of celebrating uniqueness and being Perfect as You Are, Marc Jacobs International is committed to building an equitable and inclusive culture. We value diversity of thought, background, and experience, recognizing these as essential to our spirit of innovation and creativity. We believe that the best candidate may come from a less traditional background or meet the qualifications in different ways.ADDITIONAL INFORMATIONThis job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.EEO STATEMENTMarc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.Powered by JazzHRJyewqh6bj8

Salary : $80,000 - $90,000