What are the responsibilities and job description for the Business Operations Executive position at MAQ Software?
Business Operations Executive
Plano (Dallas), Texas
About MAQ Software
MAQ Software enables leading companies to accelerate their business intelligence and analytics initiatives. Our AI-powered solutions enable clients to improve their productivity, reduce costs, increase sales, and build stronger customer relationships.
Our clients consistently recognize us for providing architecture and governance frameworks using the Well-Architected Framework, implementing best practices to optimize reports, and building team capability through training programs.
Clients choose to work with us because they are confident in our software delivery. Our confidence results from a commitment to consistent outcomes, reduced time to market, and a transparent workflow. Clients benefit from daily software updates, agile practices, domain expertise, AI adoption, and rapid feedback implementation.
As a premier supplier to Microsoft for over two decades, MAQ Software clients gain extensive insights and engineering practices across the Microsoft platform and can improve their implementations with our breadth and depth of expertise.
As one of the top 25 global partners, Microsoft has awarded MAQ Software eight specializations for meeting their highest standards of service delivery to Fortune 500 companies.
With over 1,800 engineers, MAQ Software has globally integrated teams in Redmond, Washington; Plano, Texas; and Noida, Mumbai, and Hyderabad, India, delivering solutions with increased velocity and tech intensity. Our daily delivery and feedback model offers the flexibility to adapt solutions to changing business needs.
MAQ Software’s dedication to customer success has led to sustained growth. Inc. magazine has recognized MAQ Software for sustained organic growth by listing us on the Inc. 5000 list thirteen times — a rare honor.
Role Overview
The Business Operations Executive will oversee daily business operations, operational budget tracking, facility management, and cross-border administrative coordination for our Regional Headquarters in Plano, TX. This role ensures smooth daily corporate workflows, vendor governance, and seamless operational alignment between US leadership and our global offices.
Key Responsibilities
Business & Operational Governance
Plano (Dallas), Texas
About MAQ Software
MAQ Software enables leading companies to accelerate their business intelligence and analytics initiatives. Our AI-powered solutions enable clients to improve their productivity, reduce costs, increase sales, and build stronger customer relationships.
Our clients consistently recognize us for providing architecture and governance frameworks using the Well-Architected Framework, implementing best practices to optimize reports, and building team capability through training programs.
Clients choose to work with us because they are confident in our software delivery. Our confidence results from a commitment to consistent outcomes, reduced time to market, and a transparent workflow. Clients benefit from daily software updates, agile practices, domain expertise, AI adoption, and rapid feedback implementation.
As a premier supplier to Microsoft for over two decades, MAQ Software clients gain extensive insights and engineering practices across the Microsoft platform and can improve their implementations with our breadth and depth of expertise.
As one of the top 25 global partners, Microsoft has awarded MAQ Software eight specializations for meeting their highest standards of service delivery to Fortune 500 companies.
With over 1,800 engineers, MAQ Software has globally integrated teams in Redmond, Washington; Plano, Texas; and Noida, Mumbai, and Hyderabad, India, delivering solutions with increased velocity and tech intensity. Our daily delivery and feedback model offers the flexibility to adapt solutions to changing business needs.
MAQ Software’s dedication to customer success has led to sustained growth. Inc. magazine has recognized MAQ Software for sustained organic growth by listing us on the Inc. 5000 list thirteen times — a rare honor.
Role Overview
The Business Operations Executive will oversee daily business operations, operational budget tracking, facility management, and cross-border administrative coordination for our Regional Headquarters in Plano, TX. This role ensures smooth daily corporate workflows, vendor governance, and seamless operational alignment between US leadership and our global offices.
Key Responsibilities
Business & Operational Governance
- Establish, streamline, and maintain standard operating procedures and governance frameworks for regional corporate workflows.
- Partner with executive leadership to implement operational policies, risk mitigation plans, and business continuity strategies.
- Monitor operational performance metrics, track deliverables, and manage administrative reporting for executive reviews.
- Track regional operating budgets, monitor expenditures, and oversee consultant expense approval workflows.
- Oversee vendor relationships, service level agreements (SLAs), lease administration, and equipment/software procurement.
- Coordinate with central finance and accounting teams on invoicing workflows, expense reconciliations, and operational audits.
- Serve as a central administrative liaison between US operations and engineering centers in India (Hyderabad, Mumbai, Noida).
- Ensure adherence to corporate policies, client master service agreements (MSAs), data security guidelines, and facility compliance standards.
- Coordinate onboarding logistics, workspace readiness, and corporate administrative processes for regional personnel.
- Direct daily operations, administrative services, physical security, and infrastructure for the 5601 Headquarters Dr office.
- Lead logistics planning for executive summits, client visits, and regional corporate events.
- Maintain a high standard of workplace amenities and employee support services.
- Education: Bachelor’s degree in business administration, Operations Management, Finance, or a related discipline.
- Experience: 5 years of progressive experience in business operations, corporate administration, or professional services operations.
- Core Skills: Advanced proficiency in Microsoft Excel (financial tracking, data analysis, reporting) and the broader Microsoft 365 suite.
- Global Coordination: Demonstrated experience coordinating workflows across multi-time-zone teams.
- ommunication & Organization: Strong organizational, negotiation, and written/verbal communication skills with executive presence.
- Prior operational or business administration experience within an IT professional services, software, or technology consulting firm.
- Familiarity with enterprise ERP or business management platforms (e.g., Microsoft Dynamics 365, NetSuite).
- Experience managing office setups, facilities transitions, or expanding regional headquarters.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Paid time off (PTO) and company-paid holidays.