Clinical Care Coordinator

Job Title:  Clinical Care Coordinator
Location: Darien, CT
Employment Type: Full-Time
Salary Range: Competitive
Department: Resident Care

About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a Community Relations Director to become part of our family. We invite you to take your first step toward a rewarding career with us!

Reports To:  Resident Services Director

Summary:  The Clinical Care Coordinator assists the Resident Services Director with all administrative tasks for the Resident Service Department.

Essential Functions:

• Develops RSA staffing schedule in conjunction with the Resident Services Director and inputs into Ulti
• Coordinates entry of nurses schedule into Ulti with Resident Services Designee
• Assembles resident records for new move ins
• Ensures that RSAs are completing 120-day resident assessments related to RSA tasks – prepare packets
• Enter resident service plans (monthly task log) into the Yardi and prompts Resident Services to activate incomplete task log
• Prints RSA assignment sheets from Yardi and provides to staff
• Coordinates family meetings with Resident Services tea using service plan
• Manages supplies including ordering for residents and Resident Services department
• Assists in interview and hiring process in conjunction with RSD- review applications, phone screen, coordinate interview, set up shadowing, coordinates references, assembles paperwork and completes Employee Status Change Form, etc.
• Update communication log, Voice friend, RSA Assignment Sheets and Wellness Number list with new employees
• Conduct pendant and wall alarm checks monthly
• Supports payroll with the daily reviewing of timesheets and entering missed punch forms/vacation requests into Ulti
• Complete payroll for Resident Services team bi-weekly
• Supports RSA performance management by consolidating time and attendance data for RSD
• Other duties as assigned and/or needed including Orientation support, training new Clinical Care Coordinators, etc.

Education/Experience/Licensure- Certification:

• High School education or equivalent required
• Medical Records or Medical Assistant certification preferred

Skills and Abilities:

• Computer skills required- solid knowledge of MS Office
• Organized
• Has sound working knowledge of policies in the Resident Handbook
• Possess excellent communication skills
• Possesses knowledge about the assisted living philosophy
• Demonstrates knowledge of the following Maplewood Senior Living Standards and Practices:
  • OSHA guidelines, e.g., chemicals, personal care products, and items locked
  • Use of Radios and keys
  • Nametag and uniform
  • Proper tracking of punching in and out for Resident Services Staff through Ultipro
  • Alarm system
  • Fire safety and elopement
  • Has the ability to expertly multi-task

Compliance & Safety:

• Follows emergency procedures
• Understands the safety practices and procedures

Communication:

• Communicates effectively with supervisor and other staff
• Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately

Physical Requirements:

• Physically able to move at least 50 lbs. without assistance.
• Physical stamina and ability to assist residents or lift residents where needed and in emergencies
• Physically able to bend, reach and work in small areas
• Physically able to push and pull, equipment and furnishings
• Physically able to stand and/or sit for extended periods of time

Miscellaneous:

• Represents the community with a positive attitude and pride when interacting with potential residents and families
• Required to work weekends and holidays as assigned
• May be required to work on shifts other than the one for which hired
• May be required to work extended hours up to 16 hours per day
• Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C viruses
• Could be subject to hostile and emotionally upset residents due to mental status