What are the responsibilities and job description for the Systems Administrator position at Maplewood Memorial Library?
Job Posting: Department Head - Systems Administrator - Full Time
Reports to the Director
We connect people to information, ideas, culture—and each other. We are open to all.
Administration: Responsible for the management and supervision of Information Technology. This position reports to the Library Director. Has administrative authority in the absence of the Director and/or other senior department heads.
Personnel: Supervises information technology staff and consultants including hiring and training, conducting yearly evaluations, scheduling and overseeing timesheets.
Information Technology: Oversees maintenance of the library’s technology infrastructure, including computer hardware and software, servers, data networks, portable devices, audio-visual and other devices. Evaluates, recommends and implements new technologies. Provides instruction and coordination in the library’s Maker Space/Computer Lab.
Webmaster: Updates and maintains the library website. Coordinates creation of new website design and content.
Responsibilities:
- Lead the design, implementation, security, and maintenance of the Library’s IT infrastructure, including servers (on-premise and cloud), network architecture, storage systems, and endpoint devices.
- Maintain, order and troubleshoot the staff and public computer workstations, printers and related equipment.
- Maintain licenses for current and future versions of library software, e.g., Microsoft Office, Deep Freeze, Envisionware, etc.
- Install, update, and troubleshoot software and hardware throughout the library: Apple MacBooks, Mac Minis, Dell laptops, workstations and servers.
- Oversee network performance and security, including VLANs, firewalls, VPNs, SD-WAN, and wireless systems.
- Oversee the architecture, development, accessibility, and ongoing optimization of the Library’s website and digital presence.
- Develop and teach technology classes and services for patrons and staff of all ages and skill levels, e.g., Google Apps, WordPress, etc.
- Develop technology-based programming for the library Create Space, e.g., NJ Makers Day, Maker Madness, and Maker Camp.
- Provide patron assistance in Library Business Center and Digital Device Clinics.
- Keep the Library current on new technology trends.
- Identify, develop, and enlarge our technology resources and digital collections (e.g., Ebscohost, Infobase, etc.)
- Serve as the liaison to JerseyConnect regarding network connectivity, e.g., router and network communications rack.
- Support and troubleshoot Library e-content platforms: eBCCLS, OverDrive, Libby, Hoopla, RB Digital, etc.
- Supervises, trains, schedules, and evaluates tech support staff.
- Attend local, state and regional meetings and conferences related to digital services, computers and technology, e.g., BCCLS technology committee, Computers in Libraries, MentorNJ, etc.
- Position requires evening and weekend hours.
- Other tasks may be assigned to the position as needed.
Qualifications
- Technology certifications such as CompTIA A , Network , and Security required, and product specific certificates (Microsoft, Cisco) preferred.
- ALA accredited MLS and NJ Professional Librarian Certification desirable.
- Experience with library technology.
- Knowledge of and experience in maintaining computer hardware and software.
- Knowledge and skill in the support and deployment of Windows, Mac OSX, and iOS operating systems.
- Experience managing Windows Server environments including Hyper-V, Failover Clusters, Domains, Active Directory and fileshares.
- Working knowledge of networked building-wide systems, e.g., HVAC, security cameras, automated door locking systems, Solar panel management, Lutron automated lighting, etc.
- Ability to diagnose and correct technical problems.
- Familiarity with web development, CMS platforms (e.g., Squarespace), and accessibility standards and API connections.
- Knowledge of network infrastructure, including VLANs, VPNs, firewalls, and wireless systems (e.g., Cisco Meraki).
- Experience managing Zoom Workplace, VOIP phones, and Slack organization messaging platforms, or similar systems.
- Experience with 1Password or similar password management tools.
- Ability to instruct library users in computer use and applications.
- Ability to design and lead Maker Space activities for youth and adults.
- Familiarity with and strong enthusiasm for current and emerging technologies.
- Ability to work independently and prioritize tasks.
- Committed to ongoing professional growth and development in a changing environment
- Strong communication skills.
Send email cover letter and resume to: robert.nealon@maplewoodlibrary.org no later than June 12, 2026. Include “Systems Administrator” in the email subject line.
Pay: $86,044.78 - $103,649.82 per year
Benefits:
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
Work Location: In person
Salary : $86,045 - $103,650