Benefits Administrator (Bilingual Spanish/English)

ESSENTIAL DUTIES:

1. Handles benefit processing including but not limited to enrollments, COBRA, terminations, changes, beneficiaries, benefit related verifications, and LOA premium collection.
2. Coordinates and facilitates new hire benefit onboarding, wellness screenings, open enrollment, and employee benefit meetings.
3. Point Person for benefit questions, issues and general support. Provides guidance and counsels employees on requirements, provisions of the benefit program and assists with resolution of problems.
4. Prepare benefit reports by creating, conducting research, entering, and sorting data and presenting summary analysis.
5. Monitors eligibility, limitations, and restrictions and conducts audits of employee benefit elections, beneficiaries, on a regular ongoing basis.
6. Verify billing statements for all benefits, gather employee data, audit and oversee the processing of benefit billing. Resolve problems with carriers.
7. Oversee maintenance of employee benefits records and maintain UKG Benefit Admin System. Create cases with UKG as needed.
8. Develop and design communication and tools to enhance understanding of the company's benefits package and wellness program.
9. Distribute materials for benefits related events and required employee notices.
10. Participate in design and implementation of strategic benefits and wellness initiatives.
11. Perform other related duties as required.

JOB SPECIFICATIONS:

Requires knowledge of various benefit programs and applicable laws, HR software, basic organizational and administrative skills. Must be familiar with company policies and procedures.

SKILLS AND ABILITIES:

• Ability to handle highly confidential and sensitive information in a professional manner.
• Knowledge of employee benefits and applicable laws including but not limited to HIPAA, Section 125, ACA, COBRA, ERISA, Medicare, CMS, and USERRA.
• Excellent interpersonal skills.
• Strong verbal and written communication skills, including the ability to interact and communicate benefits information to team members at all levels of the organization.
• Superior organizational, time-management, analytical and decision-making skills to effectively evaluate, plan, and accomplish work goals.
• Positive approach to the types of inherent changes in a HR/Benefits environment.
• Ability to support multi-shift operation.
• Bilingual required (Spanish) preferred (French or Burmese).
• Proficient with Microsoft Office Suite, including knowledge of Excel.
• Experience with UKG preferred.
• Experience with benefits administration software a plus.
• Knowledge and skills identified are typically acquired through a 2-year degree in business, human resources, or related discipline with 2 years of equivalent progressive experience in related field.
• Ability to travel to local and non local locations.

WORKING CLIMATE:

Work is primarily sedentary and generally performed in an office environment.