Demo

Residential Shift Manager

Maple Lake Academy
Spanish Fork, UT Full Time
POSTED ON 12/19/2025
AVAILABLE BEFORE 1/23/2026

Who we are

Maple Lake Academy for Boys is a residential treatment center for adolescents (boys 13 to 18) on the autistic spectrum. Our students are high functioning dealing with deficits in social skills, life skills, inability to understand their own emotions or put their emotions in to words. We provide a safe and nurturing home like environment for our students to learn skills that push them in the areas mentioned above. Our team works with our client population daily, hands on, and in one on one situations.

Maple Lake Academy sets ourselves apart in the mental-health industry by using an attachment-based approach, focusing on relationship building and modeling what healthy, secure relationships look and feel like. As a member of the MLA team, you'll be trained extensively in attachment styles, and how to best help teens in our program to build healthy relationships with themselves, their peers, and caregivers. We seek to create a safe environment for students and employees to learn, grow, develop, explore, make mistakes, and build lasting impactful relationships with those around them.

The Shift Manager Role

The Shift Manager is responsible for the leading and managing of a residential shift, including 3-5 mentors and students in the day-to-day operations. The Shift Manager reports directly to the Residential Director. The Shift Manager is responsible for, but not limited to, training, leading, growing, supporting, and directing their staff, in order to better assist our students and maintain Maple Lake's vision. Shift Managers train on and ensure compliance with DHS OL rules, regulations, and other rules regulations, and laws applicable to MLA's operations. Shift Managers ensure compliance with all labor and employment laws, and all MLA policies and procedures within the department.

Benefits and Perks

  • Medical group coverage
  • HSA option for health coverage
  • Group basic and supplemental Life Insurance
  • Sick Time
  • Immersive experience working with teens in the autism spectrum
  • Engage with an interdisciplinary team of clinical, academic, medical, and residential professionals
  • Training in therapeutic concepts and principles including Attachment Theory, various diagnoses, de-escalation, communication, mindfulness, and more
  • Culture of learning, growth, continual improvement, and introspection
  • A positive and supportive working environment
  • Employee activities and company parties throughout the year

Schedule

  • 40 hrs./week, 3-4 8-hour shifts, 8-16 hours of administrative work
  • Available Schedule:

  • Admin hours: flexible

  • Monday, Wednesday, Friday (Sunday) 3pm to 11pm shift

Qualifications and Requirements

  • High School Diploma or equivalent
  • Associate or bachelor's Degree Preferred
  • Previous experience in the mental health field
  • Previous experience in a similar role or as a mentor or life coach.
  • Previous leadership experience
  • Age 21
  • Ability to pass background check upon hire

Responsibilities and Duties

  • Directly manages 3-4 mentors on shift, plus 1 or more on-call mentors
  • Understands, trains on, and ensures compliance with DHS OL rules and regulations and other applicable local, state and federal laws and expectations
  • Understands, trains on, and ensures compliance with MLA policies and procedures
  • Provide daily training, structure, and oversight to mentor staff to best assist our students and actively establish a culture of trust, honesty, openness, problem-solving, commitment, accountability, and quality of results
  • Attends weekly Treatment Team meetings and effectively completes administrative responsibilities
  • Participate in annual overnight activity (Annual Camp Out)
  • Maintains all certificates and trainings required by MLA
  • Is a member of the MLA Management team and ensures residential department staff are aligned with Management goals, mission, values, and expectations
  • Actively establishes a culture of trust, honesty, openness, problem-solving, commitment, accountability, and quality of results
  • Conducts regular performance evaluations and goal setting with direct reports (90 days Evaluations, Annual Evaluations and other disciplinary actions as needed)
  • Other duties as assigned

An ATTACHMENT Approach

Most youth residential treatment programs use a behavioral approach to therapeutic and residential support, but we set ourselves apart for our students by using an attachment-based

approach. Everything we do is through the lens of attachment theory. As a member of the MLA team, you'll get great training in attachment styles, and how to best help teens in our program to build healthy relationships with themselves, their peers, and caregivers. Additionally, we focus on helping students identify the core issues behind their behaviors and thoughts, and then how to address those core needs. We seek to create a safe environment for students and employees to learn, grow, develop, explore, make mistakes, and build lasting impactful relationships with those around them.

The Maple Lake Academy Team

While being part of the MLA team, you'll join a talented group of mentors and professionals who are first and foremost dedicated to the well-being of our clients. You will receive both structured and on-the-job training, and have opportunities to learn about our Attachment Theory approach to care, where the focus is always on building trusting and safe relationships. We value our employees and do our best to create a rewarding and appreciative environment. You can also have opportunities for future advancements.

Open until: Filled

Position Starts: available immediately

Interested applicants should apply to this posting, and you can expect an immediate email notification upon receipt of your application. Our hiring managers will reach out to candidates who appear to meet our needs within a few business days. If you don't see any emails come through upon submitting the application, or are awaiting a response from the hiring managers, check your SPAM folder. Sometimes emails from our application system get sent there.

Salary.com Estimation for Residential Shift Manager in Spanish Fork, UT
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