Food Safety & Quality Systems Coordinator

Position Summary

The Food Safety & Quality Systems Coordinator is responsible for supporting the development, implementation, and maintenance of food safety and quality management systems. This role has a strong focus on nutritional labeling compliance, customer portal management, regulatory adherence, and quality systems support to ensure products meet all internal, customer, and regulatory requirements.

Key Responsibilities

Nutritional Labeling & Product Compliance

• Create, review, and maintain accurate nutritional labels in compliance with FDA/USDA and other applicable regulatory requirements

• Verify ingredient statements, allergen declarations, and claims (e.g., organic, non-GMO, gluten-free)

• Collaborate with R&D, procurement, and production teams to ensure label accuracy throughout product lifecycle

• Maintain label approval workflows and documentation control

• Support product development by ensuring regulatory compliance of new and reformulated products

Customer Portal & Documentation Management

• Manage customer-specific portals (e.g., retailer/supplier systems) and ensure timely and accurate data entry

• Upload and maintain product specifications, certifications (GFSI, organic, etc.), COAs, and other quality documents

• Respond to customer requests for information, audits, and documentation

• Track deadlines, updates, and changes required by customer systems

• Ensure consistency and accuracy of data across internal and external platforms

Regulatory Compliance

• Monitor and interpret food safety regulations and labeling requirements (FDA, USDA, CFIA, etc.)

• Ensure facility and products remain compliant with local, state, and federal regulations

• Support regulatory audits and inspections, including preparation of required documentation

• Assist in maintaining compliance with GFSI standards (SQF, BRC, FSSC 22000, etc.)

• Stay current on changes to food laws and industry standards

Quality Systems Support

• Maintain and update quality management system (QMS) documentation, including SOPs, work instructions, and records

• Assist in internal audits, corrective actions (CAPAs), and continuous improvement initiatives

• Support traceability programs, mock recalls, and document control systems

• Participate in supplier approval and qualification programs

• Track and trend quality metrics, complaints, and non-conformances

Cross-Functional Collaboration

• Work closely with Quality, Regulatory, R&D, Operations, and Procurement teams

• Provide training support related to food safety, labeling, and quality procedures

• Assist with preparation for third-party audits and customer visits

Qualifications

Education & Experience

• Bachelor’s degree in Food Science, Nutrition, Microbiology, or a related field

• 2–5 years of experience in food manufacturing, quality assurance, or regulatory compliance

• Experience with nutritional labeling software (e.g., Genesis, ESHA, Nutritionist Pro) preferred

• Experience managing customer portals or retailer systems strongly preferred

Knowledge & Skills

• Strong understanding of food labeling regulations and allergen requirements

• Familiarity with GFSI standards (SQF, BRC, or FSSC 22000)

• Knowledge of Food Safety Modernization Act (FSMA) principles

• Excellent attention to detail and organizational skills

• Strong data management and documentation control skills

• Proficiency in Microsoft Office and database systems

• Ability to manage multiple projects and deadlines

Key Competencies

• Analytical thinking and problem-solving

• Effective communication and collaboration

• High level of accuracy and attention to detail

• Adaptability in a fast-paced manufacturing environment

• Proactive approach to compliance and continuous improvement

Successful candidate must demonstrate strong interpersonal and organizational skills as well as possess good reasoning abilities.

Candidate must be able to work a flexible schedule to ensure the needs of all shift workers are adequately met. Candidate must be active on the production floor.

Salary will be commensurate with experience.