What are the responsibilities and job description for the Bilingual Call Center Agent position at MAP?
Overnight Bilingual Call Center Agent – Map Communications
Location: North Richland Hills, TX
Are you a night owl ready to be a vital voice for businesses and healthcare providers? Map Communications is hiring Overnight Bilingual Call Center Agents to join our supportive and compassionate team. We provide essential support to diverse clients, from medical offices to apartment complexes.
No experience? No problem! We offer comprehensive training in a positive, team-focused environment designed for your success.
What You'll Do
Map Communications is an Equal Opportunity Employer.
Job Posted by ApplicantPro
Location: North Richland Hills, TX
Are you a night owl ready to be a vital voice for businesses and healthcare providers? Map Communications is hiring Overnight Bilingual Call Center Agents to join our supportive and compassionate team. We provide essential support to diverse clients, from medical offices to apartment complexes.
No experience? No problem! We offer comprehensive training in a positive, team-focused environment designed for your success.
What You'll Do
- Professionally handle incoming calls.
- Greet callers with a polite, pleasant tone.
- Accurately gather and relay required information.
- Verify and enter details precisely into our system.
- A welcoming voice with an upbeat tone.
- Strong English communication (spelling, grammar).
- Computer skills in a Windows environment.
- Reliable attendance.
- Typing speed of 35 WPM.
- Availability to work one weekend day per week.
- Must be fluent in English and Spanish (Read/write/speak)
- Compensation: $19 / Hour
- Benefits include:
- Employee Stock Ownership
- Full Medical, Dental, Vision
- Paid Vacation
- 401K with Company Matching
- Free Life Insurance Policy
- Legal Assistance
- Full-time, Overnight hours: Consistent schedule of 40 hours/week, 8-hour shifts
- Must be available to work a weekend day (Sat or Sun each week)
- Training will be one week, then you will move to your set schedule
Map Communications is an Equal Opportunity Employer.
Job Posted by ApplicantPro
Salary : $19