Community Navigators Program Coordinator

MLOV was founded in 2010. Our mission is to foster leadership and provide tools for greater civic participation by immigrants in DC who do not speak English as their primary language, through solutions that impact their lives.

Through leadership development, advocacy, and organizing initiatives, we expand the leadership capacity and engagement opportunities of DC immigrants.

We believe that, to create system change, we also need to address immediate community needs and economic well-being. Therefore, we also support individuals’ well-being, skills development, education, and workforce advancement through cohort-based programming and individualized coaching and wraparound support.

MLOV provides wraparound support to improve the well-being of immigrant families in DC. This includes providing community members with basic needs support, resource navigation, free legal consultations, assistance in creating emergency family plans, support for accessing public services (education, housing, and health care, etc.), and more.

The Community Navigator Program Coordinator is responsible for coordinating the implementation of our new Community Navigators program, which aims to provide peer-based wrap-around support to immigrant communities in the DMV.

This is a full-time position; however, we are open to discussing a part-time arrangement for the right candidate. It is a temporary position from May 2026 to April 2027, with the possibility for extension depending on program needs and funding. The salary range for this position is $60,000 to $64,000 per year, full-time; prorated for part-time. To apply, please send your resume and cover letter to hr@mlovdc.org. Applications will be reviewed on a rolling basis.

An overview of responsibilities is below. Please note this overview may not fully encompass all possible duties, as the work may evolve over time in response to community needs and organizational priorities.

• Support the implementation of our new Community Navigators program, in partnership with our Program Manager, team of trained Community Navigators, and support staff
• Support the skills development, digital literacy, and service provision of our Community Navigators team
• In partnership with the Program Manager, develop/revise workflows, policies, and procedures
• Facilitate weekly Case Conference meetings with the Community Navigators team, promoting feedback sharing and learning
• Individually and/or in partnership with Community Navigator(s),
• Conduct social services meetings with clients looking for assistance with benefits, housing, medical, legal, and any other needs.
• Provide culturally competent emotional first aid and supportive listening to clients when needed.
• Support the creation of Emergency Family Plans for families.
• Support the creation of goal-setting and action plans for families.
• Provide referrals and support to ensure individuals receive the services they require (e.g., medical, mental health, education).
• Coordinate community basic-needs support efforts (grocery distribution, etc.), including assigning roles, conducting inventory, making bags, packing items, etc.
• Maintain clients’ confidential records, input case notes, and perform other administrative tasks

Qualifications:

• Must speak fluent Spanish.
• Bachelor’s Degree in Social Work or related field strongly preferred, or an equivalent combination of experience and education.
• Prior experience in case management or social services is preferred.
• Commitment to serving immigrants and sensitivity to the needs of low-income, culturally diverse clients.
• Professional oral and written communication skills.
• Ability to work flexibly both independently and in teams.
• Ability to multitask and prioritize.
• Must be able to collaborate successfully across diverse cultural and social communities.
• Working knowledge of Google Suite and Microsoft Office Suite required.
• Some responsibilities may include lifting and moving items up to 20–40 lbs.; team support and accommodations are available as needed.