AVP, US FSSC and Legal Entity Reporting

The Associate Vice President (AVP), US FSSC and Legal Entity Reporting is a seasoned leadership role with end-to-end accountability for accounting, reporting, and financial governance across the U.S. Financial Shared Services Center (FSSC) at John Hancock / Manulife. The role supports Life, Annuities, and Surplus operations, along with legal entity reporting for U.S. insurance and non-insurance entities, separate accounts, and benefit plans. This position is critical to delivering accurate, timely, and high-quality external and management reporting under IFRS, NAIC, and U.S. GAAP, ensuring strong financial integrity, regulatory compliance, and audit readiness within a complex, multi-basis environment. You will play a key role in enabling business growth, expense discipline, and in-force optimization through disciplined execution and robust financial controls. As a people leader, you are also responsible for building, developing, and inspiring high-performing teams, with a strong focus on talent growth, succession planning, and capability development across accounting and reporting disciplines. The role fosters an inclusive, engaging environment where employees are coached to deepen technical expertise, strengthen leadership skills, and expand enterprise perspective. Position Responsibilities: Provide end‑to‑end leadership and accountability for U.S. accounting operations, financial close, and legal entity reporting across insurance and non‑insurance entities, ensuring accurate, timely, and high‑quality deliverables under IFRS, NAIC, and U.S. GAAP. Serve as the senior financial reporting subject matter expert for the U.S. segment, overseeing external reporting, regulatory filings, audits, and board‑level financial statements while ensuring strong governance, controls, and audit readiness. Lead and develop high‑performing accounting and reporting teams by setting clear expectations, coaching technical and leadership capabilities, and building a strong talent pipeline through succession planning and stretch development opportunities. Partner closely with Actuarial, FP&A, Tax, Risk, Compliance, and business stakeholders to resolve complex accounting and reporting matters, support growth initiatives, and provide trusted financial insight and advice. Oversee accounting policies, data integrity, and reporting systems, ensuring readiness of underlying tools and processes while identifying and executing opportunities for automation, AI enablement, and efficiency improvements. Lead and coordinate all aspects of the external audit process, serving as the primary liaison with auditors to ensure timely, accurate delivery of financial statements, clear resolution of issues, and compliance with regulatory and accounting standards Drive continuous improvement across financial close, reporting, and control processes, acting as a change leader who challenges the status quo to deliver scalable, consistent, and sustainable outcomes. Play an active leadership role within the broader Finance organization, contributing to enterprise transformation initiatives, regulatory engagements, and cross‑functional projects that support strategic and financial objectives. Required Qualifications: University degree in Business, Accounting, Finance, or a related field with a professional accounting designation (CPA or equivalent) required. 10 years of progressive experience in financial accounting, reporting, and controllership roles, preferably within insurance or financial services and a multi entity, regulated environment. Strong technical expertise in IFRS, statutory reporting (NAIC) and U.S. GAAP, with demonstrated experience navigating complex accounting issues, judgments, and regulatory requirements. Proven leadership experience managing and developing high performing teams, including the ability to coach technical depth, build leadership capabilities, and drive strong engagement and succession readiness. Deep understanding of financial close, reporting processes, internal controls, and audit management, with a track record of ensuring data integrity, compliance, and audit readiness. Experience leading process improvement initiatives, including the use of automation, reporting tools, and emerging technologies (e.g., AI-enabled solutions) to enhance efficiency, quality, and insight. Strong business acumen and communication skills, with the ability to influence across functions, partner effectively with senior stakeholders, and clearly convey complex financial information to both technical and non technical audiences. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH #LI-Hybrid The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $152,900.00 USD - $283,800.00 USD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.) We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.