Senior API Business Analyst

Summary As a Senior Business Systems Analyst for API Services, you will play a pivotal role in shaping the digital backbone of our enterprise. This position offers the opportunity to collaborate with cross-functional teams, translate complex business needs into innovative API solutions, and drive seamless integration across systems. You’ll influence architecture decisions, champion governance and security standards, and ensure our APIs deliver value to both developers and business stakeholders. If you thrive on solving challenges, enabling automation, and leading change in a fast-paced, agile environment, this role will put you at the center of our transformation journey. Key Responsibilities 1. Requirements Gathering & Analysis Partner with business units, product owners, API-consuming ARTs, Core Processing System AOs/POs/TOs, and architects to capture and validate functional and non-functional requirements for API services. Convert business needs into clear user stories, acceptance criteria, and process flows for agile delivery teams. Assess existing systems and workflows to identify integration points and opportunities for automation and optimization. Guide and facilitate the Azure APIM migration of M&T API’s. 2. API Design & Documentation Collaborate with solution architects and developers to define API specifications aligned with enterprise architecture standards. Create and maintain API contracts, payload structures, and error-handling guidelines using tools such as Swagger/OpenAPI. Develop comprehensive documentation to support developer onboarding and API lifecycle management. 3. Governance & Compliance Ensure API solutions comply with security protocols and regulatory requirements. Support API governance processes, including version control, deprecation strategies, and audit readiness. Work with risk and compliance teams to address audit findings and mitigate vulnerabilities. 4. Delivery Support & Testing Serve as a liaison during development and testing phases, clarifying requirements and resolving ambiguities. Assist API QA in defining and executing test cases for API functionality, performance, and security. Validate that delivered APIs meet business objectives, technical specifications, and quality standards. 5. Stakeholder Communication & Change Management Lead workshops and demos to showcase API capabilities and communicate changes to stakeholders. Conduct impact analysis for API updates to ensure smooth transitions for consuming applications. Provide training and guidance to internal teams on API usage, best practices, and governance standards. Education and Experience Required: Combined minimum of 8 years' combined higher education and/or operational/business analytics/systems development experience Excellent verbal and written communication skills Excellent organizational skills Excellent time management skills Excellent lateral thinking skills Excellent problem-solving skills Prior experience multitasking for various components of complex projects. Prior experience coordinating between applications and business units. Prior experience working in a team environment as well as autonomously. Education and Experience Preferred: Bachelor's degree Subject matter expert in business with knowledge or experience utilizing application/system being supported. Proven mentoring and leadership capabilities Ability to recognize project milestones and delivery dates. Ability to recommend and implement solutions. #LI-JB3 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $103,000.00 - $171,600.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at careersitesupport@mtb.com for assistance. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace. Career Site Privacy Notice

Salary : $103,000 - $171,600