Part-Time Experienced Property Manager

The Property Manager is responsible for facilitating the optimum performance of the property in areas such as, collections, resident services, information reporting, and compliance with all applicable laws and company policies.

The highest possible professional standards will be maintained at all times, when performing assigned duties and responsibilities. Our success as a business is directly related to the quality of the service that we provide. Your contact with owners, residents, contractors, is to be guided by professional standards by having a positive attitude, constructive, supportive, and friendly behavior.

POSITION DUTIES and RESPONSIBILITIES

Conduct all business in accordance with the Ravinia Communities policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Operations

Manage closing and move in process with our residents

o Ensures all move-in documents are collected, move-in files are completed and uploaded to management software, and leases are executed in an efficient and expedient manner

o Completes all new resident lease files in accordance with company policies and procedures

o Consistently reaching monthly goals

• Maintain all records on management activity aspects daily, weekly, and monthly
• Generate various reports as required
• Conduct market surveys monthly and provide trend report information.
• Oversee and approve all paperwork
• Maintain payroll reporting including timesheets and commissions

· Ensure that all personnel responds promptly, efficiently, and courteously to resident service requests or complaints

· Complying with local ordinances, state, and federal laws, including Fair Housing laws

· Provide exemplary service to residents and team members

• Communicating effectively and on a regular basis with the Regional Manager to provide updates on community operations and issues

· Coordinate and participate in resident functions. These may be outside of “normal business hours”.

· Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. Perform regular inspections and verify the condition of vacant apartments

• Coordinate with maintenance and make-ready staff to ensure timely recondition after move-out
• Ensure Preventative Maintenance Programs are effectively implemented
• Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and certificates of insurance. Approve and submit all invoices to the corporate office for payment
• Ensure that all property personnel operates within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times. Have thorough knowledge of Fair Housing laws; ensure that all personnel complies with those regulations through constant supervision and review

QUALIFICATIONS and EXPERIENCE

• Experience with customer service and asset management ideally in manufactured housing or similar industry
• Strong leadership skills and customer service abilities, coupled with proven written and oral communication skills
• An independent, self-starter who can multi-task across projects and effectively organize under tight deadlines
• Focused and detail oriented, an independent thinker able to prioritize and shift focus as necessary
• Have both a strong work ethic and ability to work as part of a team
• Ability to maintain a courteous, helpful demeanor with owners, residents, prospective residents, co-workers, vendors, etc.

PHYSICAL, EQUIPMENT and ATTENDANCE REQUIREMENT

· Requires the ability to move throughout the property and the ability to climb stairs throughout the day

· Lift and carry up to 20 pounds;

· Alternate sitting / standing; keyboarding

· Bend/stoop, climb stairs, walking consistently during shift

· Requires the ability to work up to 40 hrs a week, any of the seven days

· May require the individual to possess a valid Driver’s license and insurance

· May require the individual to use their own vehicle for various business-related tasks

· Travel: As needed to off-site locations, and as needed support at another property

· Has normal range of vision, hearing and speech

Job Type: Part-time

Pay: $21.00 - $23.00 per hour

Expected hours: 20 – 25 per week

Work Location: In person

Salary : $21 - $23