What are the responsibilities and job description for the Office Clerical for Industrial Company position at Manufacting Company?
Job Summary:
We are seeking a reliable and organized Office Clerical / Customer Service Associate to support our daily operations. This role involves a mix of administrative duties, customer interaction, and basic sales support in both wholesale and retail environments.
Key Responsibilities:
- Answer incoming customer calls and assist with order placement for both wholesale and retail customers
- Provide excellent customer service to walk-in retail customers, including greeting and directing them
- Coordinate with sales staff to assist customers and ensure a smooth sales experience
- Process and total retail sales transactions accurately
- Perform data entry and maintain accurate records
- Prepare and manage customer orders and related paperwork
- Weigh logging trucks using a log scale and calculate load tickets
- Maintain organized records and assist with general office duties as needed
Qualifications:
- Previous clerical, administrative, or customer service experience preferred
- Strong communication and interpersonal skills
- Basic math skills and attention to detail
- Ability to multitask in a fast-paced environment
- Comfortable working with both customers and internal team members
- Experience in lumber, agriculture, or industrial environments is a plus (not required)
Work Environment:
- Office setting with regular interaction in a lumber yard / industrial environment
- Combination of desk work and occasional outdoor coordination
Job Type: Full-time
Work Location: In person