What are the responsibilities and job description for the Intake Specialist position at Manuel Diaz Law Firm, PC?
OVERVIEW: Manuel Diaz Law Firm, PC. is looking for an ambitious, dedicated, outgoing, and passionate Bilingual (Spanish) Intake Specialist to join our team.
REPORTING RELATIONSHIP : Reports to the Intake Manager.
DUTIES AND RESPONSIBILITY : The Intake Specialist will provide a broad spectrum of sales and customer service under the supervision of an Intake attorney.
Manuel Diaz Law Firm, P.C.’s mission is to establish a dedicated client relationship by providing the highest quality legal representation and an exceptional client experience. Our values are to treat others as you want to be treated, positive mental attitude, and go above and beyond.
Responsibilities
Benefits
Work Location: Primarily in Fort Worth MDLF Office. Rotating Saturdays will be at Dallas MDLF Office.
REPORTING RELATIONSHIP : Reports to the Intake Manager.
DUTIES AND RESPONSIBILITY : The Intake Specialist will provide a broad spectrum of sales and customer service under the supervision of an Intake attorney.
Manuel Diaz Law Firm, P.C.’s mission is to establish a dedicated client relationship by providing the highest quality legal representation and an exceptional client experience. Our values are to treat others as you want to be treated, positive mental attitude, and go above and beyond.
Responsibilities
- Conduct potential client consultations
- Manage client interaction to facilitate communication.
- Locate and develop relevant case information
- Type up and file basic legal documents and correspondence
- Assist team in gathering documents from clients
- Answer and direct phone calls
- Maintain and conduct contact lists of potential clients for follow-ups
- Excellent customer service skills
- Excellent sales and negotiation skills
- Computer literacy (Microsoft Word, Outlook and Excel; Adobe Acrobat)
- Proficiency in English and Spanish
- Excellent secretarial and organizational skills
- Ability to juggle multiple activities and work under pressure
Benefits
- Health Insurance
- Dental insurance
- Vision insurance
- Supplemental insurance
- Life insurance
- STD/LTD coverage
- Paid time off
- 401 (k)
Work Location: Primarily in Fort Worth MDLF Office. Rotating Saturdays will be at Dallas MDLF Office.