What are the responsibilities and job description for the Collection Specialist position at Manuel Diaz Law Firm PC?
OVERVIEW: Manuel Diaz Law Firm, PC. is looking for an ambitious, dedicated, outgoing, and passionate Bilingual (Spanish) Collection Specialist to join our team.
REPORTING RELATIONSHIP: Reports to the Collections Manager.
DUTIES AND RESPONSIBILITY: The Collection Specialist will provide a broad spectrum of customer service under the supervision of the Collection Manager.
Manuel Diaz Law Firm, P.C.’s mission is to establish a dedicated client relationship by providing the highest quality legal representation and an exceptional client experience. Our values are to treat others as you want to be treated, positive mental attitude, and go above and beyond.
Responsibilities
- Greet clients and guest
- Accepting payments
- Establishing promises-to-pay
- Maintain and conduct contact lists of potential clients for payments
- Data entry
- Set up payment plans
- Perform additional clerical duties as needed.
Qualifications & Skills
- Excellent customer service skills
- Computer literacy (Microsoft Word, Outlook and Excel; Adobe Acrobat)
- Proficiency in English and Spanish both verbal and written
- Prior collection experience (preferred)
- Excellent secretarial and organizational skills
- Ability to juggle multiple activities and work under pressure
- Willingness to support and work in a team and exhibit a can-do attitude
HOURLY PAY: Based on applicant’s years of relevant experience.
Job Type: Full-time
Benefits offered:
- Health insurance.
- Dental insurance
- Vision insurance
- Supplemental insurance
- Life insurance
- STD/LTD coverage
- Paid time off
- 401 (k)
Schedule:
- Monday to Friday
Work Location: One location.