What are the responsibilities and job description for the Hardware Engineer position at MANTECH?
MANTECH seeks a motivated, career- and customer-oriented Hardware Engineer to join our team in San Antonio, TX area.
Join a new and exciting opportunity to support national security by delivering mission-focused IT services for a dynamic and expanding program. In this role, you will help implement, troubleshoot, and maintain IT systems while managing related infrastructure and ensuring operational integrity.
Responsibilities Include, But Are Not Limited To
The following tools and platforms are preferred but not required:
Join a new and exciting opportunity to support national security by delivering mission-focused IT services for a dynamic and expanding program. In this role, you will help implement, troubleshoot, and maintain IT systems while managing related infrastructure and ensuring operational integrity.
Responsibilities Include, But Are Not Limited To
- Manage hardware-related ServiceNow (SNOW), NLYTE, and JIRA tickets and provide regular updates to the customer
- Plan all phases of hardware projects, including scheduling, budgeting, and maturing technical performance parameters
- Perform engineering reviews of deployment packages submitted by customers to identify and resolve inconsistencies
- Work closely with the systems engineering team to develop and validate hardware drawing packages
- Complete documentation to obtain approvals for shipping equipment to pre-staging areas and keep stakeholders informed (e.g., MDATs, TOEs)
- Perform immediate changes, maintenance, sustainment, and replacement of failed hardware (Break/Fix support)
- Organize and lead hardware installations across multiple operational sites
- Troubleshoot hardware issues and coordinate with multiple organizations while on TDY assignments as required
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related technical field; an additional 5 years of hardware engineering experience might be substituted for a degree
- 14 years of experience as a Hardware Engineer analyzing complex hardware systems for SIGINT applications
The following tools and platforms are preferred but not required:
- Experience with ServiceNow and/or other ticketing systems
- Travel 10%–20% CONUS/OCONUS as needed to rack and stack hardware, interpret a CRL, and cable racks based on technical documentation
- Must have a current/active TS/SCI with Polygraph
- The person in this position must be able to remain in a stationary position 70% of the time
- Occasionally move within the office to access file cabinets, office machinery, or communicate with co-workers, management, and customers via email, phone, or virtual meetings, which may include delivering presentations. Must be able to exchange accurate information in these situations.