What are the responsibilities and job description for the Sales Development Representative position at MANSON WESTERN LLC?
Job Title: Sales Development Representative (SDR) Location: Remote/Hybrid Department: Sales Reports to: Senior Sales ManagerWPS is seeking a confident and curious Sales Development Representative (SDR) to join our high-performing sales team.You’ll help connect customers with the solutions they need, while working side-by-side with Customer Service Representatives to strengthen relationships, uncover opportunities, and drive growth.In this role, you’ll combine data analysis, problem-solving, and tenacious follow-through to keep opportunities moving forward. You’ll also help shape strategy by sharing customer insights, identifying trends, and working with teammates to continuously improve how we serve our market.Key Responsibilities:Partner with Customer Service Representatives to retain customers and convert opportunities into salesProactively identify, contact, and qualify opportunities through phone calls, emails, and inbound lead follow-upPrepare quotes and sales orders for targeted accounts, converting open quotes into confirmed salesEngage customers with confidence and curiosity, asking thoughtful questions to uncover pain points and prioritiesManage and maintain a pipeline of leads, tracking all interactions and outcomes in our CRMSchedule meetings and hand off qualified leads to the Regional Assessment ConsultantStay informed on industry trends, competitor offerings, and customer challengesMeet and exceed KPI’s (quote/sales order conversation, leads, meetings booked, etc.)Produce monthly and quarterly reports with data-driven results, roadblocks, and team improvements Required skills and qualifications:4 years of experience in sales or a customer-facing department, with a track record of achieving sales KPIsProficiency with a CRM, NetSuite and or HubSpot is desiredProven, creative problem-solving approach and strong analytical skillsExcellent communication skills with expertise in researching, interpreting, and presenting sales reportsNo task is too small, along with a positive attitude and ability to easily change priorities
Salary : $58,000 - $62,000