What are the responsibilities and job description for the Butler position at Mansion House Management?
· Serve as a gracious and discreet representative of the principals at all times, embodying the highest standards of professionalism and hospitality.
· Conduct a daily walkthrough of the residence and grounds, ensuring every detail reflects a five-star standard of presentation and promptly communicate any issues to the Estate Manager.
· Maintain each room and living area in impeccable condition.
· Deliver refined and elevated formal table service and white-glove hospitality when required for meals and events.
· Ensure the home is consistently stocked with preferred supplies, refreshments, and essentials; manage inventories with care and attention to detail.
· Provide personalized service throughout the day—setting tables, serving meals, offering snacks and beverages, and adapting to the preferences of principals and guests.
. Able to perform light cooking and simple meal preparation - infrequently.
· Perform evening turndown service with care and discretion, creating a restful and inviting atmosphere in the private quarters.
· Liaise with caterers and additional staff, provide high-touch service for guests during events, holidays, and private functions including extended hours as required.
· Prepare and serve high-quality cocktails and beverages.
· Oversee the care, organization, and replenishment of wine cellars and bar areas across the residence.
· Maintain meticulous inventory and presentation of all tableware, serve ware, crystal, silver, china, linens, and glassware; arrange for replacements or repairs as necessary.
· Offer gracious front-of-house service by managing calls, messages, doors, and deliveries.
· Welcome and attend to visitors with warmth and professionalism, ensuring they feel for during their time in the residence as if staying at a luxury hotel.
· Coordinate deliveries and pickups—such as luggage, furniture, and household items—with precision and care; be present when needed to ensure a seamless experience.
· Provide full support for household and family needs during holidays, events, and special occasions, including extended hours as required, ensuring seamless service and a refined guest experience.