What are the responsibilities and job description for the Front Desk Agent position at Mansa Hospitality?
TownePlace Suites in Homewood/Birmingham, AL is looking for one front desk agent and front desk manager to join our 20 person strong team. We are located on 400 Commons Drive. Our ideal candidate is a self-starter, punctual, and hard-working.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Answer and screen phone calls
- Maintaining daily hotel activity
- Maintaining office cleanliness and organization of resources
Qualifications
- Proven experience working as a front desk agent or similar position
- Knowledge of spreadsheets and word processing documents
- Excellent customer service skills and courteous phone manner
- Time-management and organizational skills
- Must be able to work all shifts. (8am-4pm, 4pm-Midnight, Midnight-8am)
We are looking forward to hearing from you.