What are the responsibilities and job description for the Quality Specialist position at ManpowerGroup?
The Quality Specialist will support the Paint and Weld Departments by identifying, investigating, and resolving quality issues that impact production flow, throughput, and customer satisfaction. This role focuses on troubleshooting defects, driving root cause analysis, and implementing corrective actions while partnering closely with Quality, Fabrication, and Production teams.
The specialist will work hands-on at the line, follow defects through the manufacturing process, and help strengthen overall process stability and material flow.
Key Responsibilities
Quality Troubleshooting & Defect Investigation
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
The specialist will work hands-on at the line, follow defects through the manufacturing process, and help strengthen overall process stability and material flow.
Key Responsibilities
Quality Troubleshooting & Defect Investigation
- Inspect rejected parts lineside in Paint and Weld departments
- Identify defects related to paint, weld, packaging, and handling
- Follow defective parts backward through the process to determine origin of issue
- Monitor defect trends and communicate findings to supervisors and quality leadership
- Lead and support structured problem-solving activities (5 Why, Fishbone, etc.)
- Develop and document root cause analysis
- Initiate and track corrective and preventive actions
- Verify effectiveness of corrective actions through follow-up audits
- Work directly with Fabrication Production Team to address weld and handling issues
- Support troubleshooting of material flow disruptions
- Assist with rework processes to improve throughput and minimize impact to production
- Collaborate with Quality Department to ensure alignment with acceptance criteria
- Provide real-time feedback to supervisors and production leads
- Escalate recurring or high-volume defects appropriately
- Participate in cross-functional meetings as needed
- Promote a culture of safety, accountability, and continuous improvement
- Experience in manufacturing quality, preferably in paint, weld, or fabrication environments
- Strong understanding of defect classification and quality standards
- Experience with root cause analysis and corrective action processes
- Ability to read prints and understand weld/paint specifications
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced production environment
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.