People & Culture Technology & Analytics Director, North America

The P&C Technology & Analytics Director – North America is responsible for executing the regional People & Culture technology and analytics strategy for the United States and Canada. This role partners closely with the Global P&C Technology, Analytics & Operations Leader to ensure regional alignment with global HR technology standards, data governance, and analytics capabilities while addressing North America–specific regulatory, operational, and business needs. The role ensures the effective adoption, optimization, and continuous improvement of HR technologies, data insights, and analytics solutions that enable People & Culture leaders to make informed decisions and improve employee experience across North America.

Key Responsibilities

Regional HR Technology Strategy Execution

• Execute the global P&C technology roadmap across the United States and Canada.
• Partner with global HR technology leadership to ensure regional solutions align with enterprise architecture and standards.
• Identify regional business needs and translate them into scalable technology and analytics solutions.

HR Technology Optimization & Adoption

• Support implementation, optimization, and lifecycle management of HR technology platforms used across North America.
• Ensure regional adoption of HR technology solutions including HRSD, ATS, Core HR, Talent, and Analytics platforms.
• Partner with IT and global teams to manage system enhancements, integrations, and technology improvements.
• Oversees HR technology vendor relationships (e.g., core HRIS, analytics platforms, and regional solutions), ensuring service-level agreements, system performance, and enhancements align with North America business needs and global P&C technology standards

HR Data, Reporting & Analytics

• Lead development and delivery of HR dashboards, workforce analytics, and reporting for North American P&C leaders.
• Ensure data accuracy, governance, and consistency aligned with global HR data standards.
• Translate workforce data into actionable insights to support business decisions.

Stakeholder Engagement

• Serve as the primary liaison between North America P&C leadership and global HR technology teams.
• Partner with HR Business Partners and COEs to understand regional workforce needs and enable data-driven solutions.
• Provide thought partnership to business leaders on workforce insights, trends, and strategic decision-making.
• Thrives in environments of transformation and evolving priorities. Maintains momentum during ambiguity, navigates competing stakeholder needs, and adapts quickly to new technologies, operating models, and business requirements.

Continuous Improvement & Automation

• Identify opportunities to automate HR processes and improve efficiency through digital tools.
• Drive improvements in reporting, analytics capabilities, and HR technology adoption.
• Promote data literacy and use of analytics across HR leadership in North America systems, processes, and operating models
• Partners closely with IT on solutions architecture, security, and data governance
• Bring Our Standards to life through disciplined execution, transparency, and enterprise stewardship

People Leadership

• Lead regional HR technology and analytics resources supporting North America.
• Provide direction, coaching, and capability development for team members.
• Ensure alignment with global HR technology operating models and governance.

Other Key Details

• Hybrid work environment with significant virtual collaboration
• Time spent across strategy development, operational oversight, stakeholder engagement, and problem solving
• Regular interaction with executive leadership and HR stakeholders

Qualifications

Required Experience & Skills

• 8 years of experience in HR technology leadership roles.
• Experience supporting large-scale HR technology platforms and analytics initiatives.
• Strong understanding of HR processes across the employee lifecycle (hire-to-retire).
• Experience translating business needs into technology and analytics solutions at leadership levels and individual contributor levels.
• Demonstrated ability to work in a global, matrixed environment. 10 years of progressive HR leadership experience
• Experience leading complex projects in matrixed organizations
• Strong strategic thinking, change leadership, and stakeholder influence capabilities

Nice To Haves

• Experience with enterprise HR platforms such as Oracle HCM, ServiceNow HRSD, or similar solutions.
• Experience with workforce analytics tools (Power BI, Snowflake, or equivalent).
• Experience supporting HR shared services or global HR transformation initiatives.

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact talentacquisition@manpowergroup.com for assistance.