What are the responsibilities and job description for the Customs Brokerage Supervisor position at ManpowerGroup?
Location: Tempe, AZ
Relocation Assistance Available
Pay Range: $70,000 - $90,000 plus Bonus
We are seeking a Customs Brokerage Supervisor to oversee customs clearance operations within a fast-paced international logistics environment. This role is responsible for managing customs clearance activities, ensuring regulatory compliance, leading operational performance, and developing a team of customs professionals.
The Customs Brokerage Supervisor will manage approximately 30 employees with 2 direct reports and will be responsible for hiring, coaching, training, and developing staff while ensuring key performance indicators are met.
What Is The Job
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions
Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
Relocation Assistance Available
Pay Range: $70,000 - $90,000 plus Bonus
We are seeking a Customs Brokerage Supervisor to oversee customs clearance operations within a fast-paced international logistics environment. This role is responsible for managing customs clearance activities, ensuring regulatory compliance, leading operational performance, and developing a team of customs professionals.
The Customs Brokerage Supervisor will manage approximately 30 employees with 2 direct reports and will be responsible for hiring, coaching, training, and developing staff while ensuring key performance indicators are met.
What Is The Job
- Manage and coordinate customs clearance activities in a customs house brokerage or gateway environment
- Ensure compliance with federal and foreign regulations governing imported and exported products
- Verify tariffs, price conversions, weight, volume, and supporting documentation
- Examine invoices, bills of lading, shipping statements, and customs documentation
- Establish, monitor, and improve customs clearance procedures and service standards
- Ensure policies and procedures are consistently administered
- Drive operational performance and achieve key performance indicator (KPI) targets
- Hire, coach, train, and develop employees
- Assign work, review productivity, and manage performance
- Work with customs officials and internal stakeholders to resolve shipment delays and clearance issues
- Bachelor's degree preferred
- 3-5 years of experience in Customs Brokerage, International Trade, Import/Export Operations, or a related field
- Previous supervisory or team leadership experience
- Strong understanding of customs regulations and import/export documentation
- Experience managing employee performance and development
- Strong organizational, communication, and problem-solving skills
- Ability to work in a fast-paced operational environment
- Licensed Customs Broker (LCB)
- Customs Brokerage leadership experience
- Import/Export compliance expertise
- Experience managing KPIs and operational metrics
- Competitive Pay
- Bonus/Incentive Programs
- 401(k) with Company Match
- Medical, Dental, and Vision Benefits
- Tuition Reimbursement
- Generous Paid Time Off
- Paid Leave Programs
- Employee Discount Program
- Employee Assistance Program
- Outstanding Training and Career Development Opportunities
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions
Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
Salary : $70,000 - $90,000