What are the responsibilities and job description for the Account Manager position at ManpowerGroup?
Our client, a leading organization in the industry sector, is seeking a dedicated and proactive Account Manager to join their dynamic team. As an Account Manager, you will be an integral part of the Customer Relations Department, supporting the Sales and Client Success teams. The ideal candidate will demonstrate excellent communication skills, strong problem-solving abilities, and a customer-centric mindset, which will enable you to thrive within the organization and contribute to its ongoing success.
Job Title: Account Manager
Location: Palo Alto, California
What's the Job?
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Job Title: Account Manager
Location: Palo Alto, California
What's the Job?
- Build and maintain strong relationships with clients to ensure satisfaction and retention
- Identify opportunities for account growth and collaborate with internal teams to meet client needs
- Provide timely and effective solutions to client inquiries and issues
- Develop strategic account plans to achieve business objectives
- Monitor account performance metrics and prepare reports for management review
- Proven experience in account management or a related client-facing role
- Excellent interpersonal and communication skills
- Strong organizational and time management abilities
- Ability to analyze data and develop strategic insights
- Proficiency with CRM software and Microsoft Office Suite
- Opportunity to work with a forward-thinking organization in a vibrant industry
- Collaborative and inclusive work environment that values diversity
- Professional development and growth opportunities
- Competitive compensation package
- Supportive team culture focused on innovation and excellence
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.