Team Leader

Fulfillment Warehouse Team Lead Position: Fulfillment Warehouse Team Lead Department: Warehouse / Distribution Schedule: Monday–Friday, 4:00 PM–2:30 AM Summary The Fulfillment Warehouse Team Lead is responsible for supporting daily warehouse operations, coordinating team members, and ensuring customer orders are processed accurately and efficiently. This role provides hands-on leadership to warehouse associates, monitors productivity, maintains inventory accuracy, and ensures safety and quality standards are followed throughout the night shift. Essential Duties and Responsibilities Lead, coordinate, and support warehouse associates during daily fulfillment operations. Assign tasks and monitor workflow to meet daily production and shipping deadlines. Oversee order picking, packing, scanning, sorting, and preparation of customer orders for shipment. Monitor productivity, order accuracy, and inventory control procedures. Assist with cycle counts, inventory verification, and investigation of inventory discrepancies. Train new employees on warehouse procedures, equipment use, and safety guidelines. Communicate shift updates, production concerns, and staffing issues to warehouse management. Help resolve workflow challenges and address operational issues promptly. Ensure warehouse areas remain clean, organized, and compliant with safety requirements. Promote attendance, accountability, teamwork, and adherence to company policies. Assist with hands-on warehouse duties as needed to support operational goals. Qualifications Previous warehouse or fulfillment experience required. Prior team lead or supervisory experience preferred. Experience with order picking, packing, RF scanners, and warehouse management systems preferred. Strong communication, organizational, and problem-solving skills. Ability to lead a team in a fast-paced warehouse environment. Basic computer skills and the ability to track productivity and inventory information. Ability to stand, walk, bend, and lift throughout the shift, including lifting up to 50 pounds as required. Ability to work the scheduled Monday–Friday night shift and overtime as needed. Work Environment This position operates in a fast-paced warehouse and distribution environment. The Team Lead must be comfortable balancing hands-on warehouse responsibilities with team coordination and production oversight.