What are the responsibilities and job description for the CNA-Transportation Services Assist-Days position at Manor of the Plains?
Overview
The Transportation Services Assistant supports daily transportation and logistics activities by coordinating dispatch, managing information, and responding to customer and internal requests. This role is suited to an organized communicator who can manage competing priorities and contribute to reliable road transportation operations. Your impact: Accurate dispatch coordination and timely communication help customers and internal teams stay informed and keep freight moving efficiently.
Responsibilities
- Coordinate dispatching and transportation planning using transportation management systems and vehicle dispatch software, including Oracle Transportation Management where applicable.
- Manage multi-line phone systems, handle phone calls professionally, and provide responsive customer service.
- Complete data entry, maintain transportation records, and use Microsoft Office tools to support daily operations.
- Communicate with drivers and internal teams to support freight movement, logistics, supply chain activities, and fleet management.
- Assist with reviewing route and shipment information; apply GPS and geographic information system (GIS) tools as available, while following applicable Department of Transportation (DOT) regulations.
Qualifications
- Strong communication, phone communication, phone etiquette, and internal communication skills, with a customer-focused approach.
- Organizational skills, typing accuracy, analysis skills, and the ability to manage details in a fast-paced setting.
- Familiarity with road transportation operations, transportation management, logistics, freight, dispatching, or supply chain processes is preferred.
- Experience with transportation management systems, vehicle dispatch software, Oracle Transportation Management, GPS, or GIS is an asset.
- Knowledge of DOT regulations, third-party logistics (3PL), transportation planning, or fleet management is beneficial; proficiency with Microsoft Office is expected.
Pay: From $15.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person