What are the responsibilities and job description for the Engineer II, Desktop Support Center (Contract to Hire) position at MannKind Corporation?
At MannKind our employees are our number one asset, and we continue to be a tight-knit community where each of us has a critical role in our success. Committed to diversity, at MannKind we depend on a rich blend of ideas, backgrounds, and working styles in our quest to change the world for the better.
MannKind Corporation focuses on the development and commercialization of innovative inhaled therapeutic products and devices to address serious unmet medical needs for those living with endocrine and orphan lung diseases. We are committed to using our formulation capabilities and device engineering prowess to lessen the burden of diseases such as diabetes, nontuberculous mycobacterial (NTM) lung disease, pulmonary fibrosis, and pulmonary hypertension. Our signature technologies – dry-powder formulations and inhalation devices – offer rapid and convenient delivery of medicines to the deep lung where they can exert an effect locally or enter the systemic circulation, depending on the target indication.
Position Summary:
Located at our manufacturing facility in Danbury, CT and reporting to the Sr. Manager, Information Technology, the System Engineer II is responsible for the daily operations of computer hardware, software and cloud applications. Responsible for all levels of troubleshooting technical issues related to hardware and software. Installs software upgrades and configuration changes when required. Runs diagnostics on computer hardware. Responsible for tracking hardware and software asset inventories. Follows through on technical issues until closure.
Principal Responsibilities:
Mannkind Corporation is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding or medical condition related to pregnancy or breastfeeding), age, physical or intellectual disability, sexual orientation, gender identity, gender expression, gender stereotyping, marital status, military or veteran status, citizenship, genetic characteristic or information, or any other characteristic protected by applicable federal, state, or local law.
Pay Range: $33.60 - $50.40 per hour
MannKind Corporation focuses on the development and commercialization of innovative inhaled therapeutic products and devices to address serious unmet medical needs for those living with endocrine and orphan lung diseases. We are committed to using our formulation capabilities and device engineering prowess to lessen the burden of diseases such as diabetes, nontuberculous mycobacterial (NTM) lung disease, pulmonary fibrosis, and pulmonary hypertension. Our signature technologies – dry-powder formulations and inhalation devices – offer rapid and convenient delivery of medicines to the deep lung where they can exert an effect locally or enter the systemic circulation, depending on the target indication.
Position Summary:
Located at our manufacturing facility in Danbury, CT and reporting to the Sr. Manager, Information Technology, the System Engineer II is responsible for the daily operations of computer hardware, software and cloud applications. Responsible for all levels of troubleshooting technical issues related to hardware and software. Installs software upgrades and configuration changes when required. Runs diagnostics on computer hardware. Responsible for tracking hardware and software asset inventories. Follows through on technical issues until closure.
Principal Responsibilities:
- Provide lead technical support for computer hardware, operating systems, telephony systems, and the corporate network.
- Provide technical assistance, troubleshooting support, and general systems guidance to office and remote end users.
- Perform specialized tasks to maintain computer equipment and their peripherals.
- Able to effectively communicate with business owners at all levels.
- Install new software and manage software upgrades.
- Maintain computer and software inventories.
- Manage image preparation and deployment for all hardware types.
- Provide system administrator skills to general systems such as McAfee, Malwarebytes, O365, etc.
- Perform special projects, as assigned by IT management.
- On-call rotation is required.
- BA/BS degree with at least 3 years related experience or the equivalent combination of training and experience.
- Formal training in Microsoft support and the Office Suite
- Experience with MDM and Apple device management desired
- Experience with imaging systems such as SCCM, Ghost, iDrive, etc.
- Microsoft certification or similar from other vendors
- Experience in Computer System Validation desired
- Excellent problem solving skills
- Ability to work effectively under pressure
- Excellent interpersonal and communication skills
Mannkind Corporation is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding or medical condition related to pregnancy or breastfeeding), age, physical or intellectual disability, sexual orientation, gender identity, gender expression, gender stereotyping, marital status, military or veteran status, citizenship, genetic characteristic or information, or any other characteristic protected by applicable federal, state, or local law.
Pay Range: $33.60 - $50.40 per hour
Salary : $34 - $50