Director, Patient Navigation

MannKind Corporation (Nasdaq: MNKD) is a biopharmaceutical company dedicated to transforming chronic disease care through innovative, patient-centric solutions. Focused on cardiometabolic and orphan lung diseases, we develop and commercialize treatments that address serious unmet medical needs, including diabetes, pulmonary hypertension, and fluid overload in heart failure and chronic kidney disease.

With deep expertise in drug-device combinations, MannKind aims to deliver therapies designed to fit seamlessly into daily life.

Position Summary:

We’re hiring a Director of Patient Navigation to lead our national Afrezza Patient Navigator Team. This role is pivotal in ensuring patients and offices receive the support they need - from onboarding and training to reimbursement navigation and long-term adherence. If you’re a strategic leader with deep experience in reimbursement, patient assistance programs, and team management, we want to hear from you.

Principal Responsibilities:

• Strategic Leadership: Define and execute the strategic vision for the Afrezza Patient Navigator program, aligning with company goals and evolving market dynamics to eliminate patient access barriers.
• Program Oversight: Lead operational excellence, ensuring accountability to business, patient, and brand outcomes.
• Team Development: Recruit, mentor, and retain a high-performing national team of Managers and Patient Navigators.
• Cross-Functional Collaboration: Partner with Sales, Marketing, Medical Affairs, Compliance, and external vendor partners to deliver seamless patient and provider experiences.
• Access & Reimbursement Support: Drive the development of compliant tools and resources that support benefit verification, prior authorization, appeals, and specialty pharmacy coordination.
• Onboarding & Training: Oversee the design and implementation of patient onboarding and training protocols to ensure a smooth transition to Afrezza therapy.
• Quality & Compliance: Maintain rigorous operational standards, ensuring adherence to quality monitoring, compliance, and data integrity requirements.
• Adherence Optimization: Develop and enhance programs that foster patient engagement and long-term therapy adherence.
• Subject Matter Expertise: Serve as a trusted expert on payer landscapes, including Medicare, Medicaid, and commercial insurance, as well as patient assistance programs.
• Stakeholder Engagement: Build strong relationships with endocrinology offices, diabetes educators, and healthcare teams to drive awareness and support.
• Business Performance: Monitor and report on program performance, delivering actionable insights and updates to executive leadership.
  
  

Education and Experience Qualifications:

• Bachelor’s degree required; advanced degree (MBA, MPH, RN, PharmD, or related) preferred.
• Business acumen
• 10 years of experience in patient support services, reimbursement, or market access within pharma/biotech.
• Demonstrated success leading national patient navigation or field support programs.
• Strong understanding of diabetes care and familiarity with inhaled insulin therapies a plus.
• In-depth knowledge of payer systems, including Medicare, Medicaid, and commercial insurance.
• Exceptional leadership, communication, and cross-functional collaboration skills.
• Strategic thinker with strong analytical and presentation abilities.
• Willingness to travel up to 50%.
  
  

Pay Range: $184,000 - $276,000 per hour