What are the responsibilities and job description for the Patient Services Representative position at Manning Regional Healthcare Center?
The Patient Services Representative performs duties relating to scheduling and/or admitting patients for any of Manning Regional Healthcare Center services, including data entry, answering phones, filing/scanning, correspondence, maintaining demographics, and collecting insurance information.
This role provides excellent service to all customers, striving to exceed their expectations to ensure quality improvement to the MRHC customer-focused environment. Exemplifies excellent customer service toward patients, families, visitors, volunteers, medical providers, and co-workers. Demonstrates courtesy, compassion, and respect. Communicates with all customers in a positive and professional manner. Contributes to teamwork and harmonious working relationships.
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of the supervisor/director, formally or informally, either verbally or in writing.
This is a full-time position (80 hours per pay period) with Manning Regional Healthcare Center. MRHC is an equal opportunity employer.
Benefits:
Manning Regional Healthcare Center offers an excellent benefit package that includes:
Health Insurance Program
- Eligible the first of the month following 30-days of hire if working more than 28 hours per week.
- MRHC pays a portion of the premium for full-time and part-time employees (Premiums are part of our cafeteria plan so you do not pay federal, state or FICA taxes on these premiums).
Life Insurance Program
- $10,000 term insurance.
- Eligible the first of the month following 30-days of hire if working more than 20 hours per week.
- 100% of the premium paid by MRHC for all employees working over 20 hours per week (Must sign up to receive this benefit!).
- An additional $90,000 can be purchased by the employee on themselves.
- Term dependent life is available on your spouse and children at affordable group rates. These premiums are not pre-tax.
Dental Insurance Program
- Eligible the first of the month following 30-days of hire if working more than 28 hours per week.
- 100% of the premium paid by the employee.
- Can select either single, employee & spouse, or family coverage – (Premiums are part of our cafeteria plan so you do not pay federal, state or FICA taxes on these premiums).
Vision Insurance Program
- Eligible the first of the month following 30-days of hire if working more than 28 hours per week.
- 100% of the premium paid by the employee.
- Can select either single, employee & spouse, or family coverage – (Premiums are part of our cafeteria plan so you do not pay federal, state or FICA taxes on these premiums).
401(k) Retirement Plan
- MRHC matches 50% up to an employee 6% contribution.
- Employees can sign up and participate after one year of employment at MRHC – new employee enrollment is on January 1st and July 1st each year.
Section 125 Cafeteria Plan
- Eligible the first of the month following 30-days of hire.
- Childcare payroll deduction limitations must meet IRS guidelines.
- Annual sign-up is January 1st of each year, and employees must sign new forms each year (Employees can change deductions during the year only if there is a change in family status).
Long Term Disability Insurance
- All full-time employees eligible the first of the month following 30-days of hire.
- 100% of the premium paid by MRHC.
- 90-calendar day elimination period for coverage.
Short Term Disability Insurance
- All full-time employees eligible the first of the month following 30-days of hire.
- 100% of the premium paid by employee.
- 14-calendar day elimination period for coverage.
To apply, complete the MRHC employment application and either email it to MRHC-Applications@mrhcia.com, drop it off in person at MRHC or print a copy and mail it to:
MRHC
Attention: Shelli Lorenzen
1550 6th Street
Manning, IA 51455
Applications may also be dropped off in-person at MRHC.