CLIENT OPERATIONS ASSOCIATE

We are seeking a detail-oriented and client-focused Operations Associate to support a growing wealth management and financial services practice. This individual will play a key role in managing client service and operational processes for a Financial Advisor and related risk and insurance product lines. The Operations Associate will work closely with leadership and business operations to ensure a seamless client experience while maintaining accuracy and efficiency across financial and insurance transactions.This is an excellent opportunity for someone who enjoys balancing client interaction with operational execution and is interested in growing within the financial services industry.

Responsibilities

• Support a Financial Advisor and broader financial services practice with day-to-day client service and operational activities.
• Process and track wire transfers and other money movement requests.
• Facilitate new account openings and ensure all documentation is completed accurately and in a timely manner.
• Prepare, submit, and monitor insurance applications through the underwriting process.
• Track outstanding underwriting requirements and coordinate with clients, carriers, and internal team members to obtain needed information.
• Serve as a client-facing point of contact, providing exceptional service and timely communication.
• Maintain accurate client records and ensure compliance with firm policies and procedures.
• Assist with operational workflows, follow-up tasks, and administrative support to ensure a seamless client experience.
• Coordinate with advisors, operations staff, and other team members to support business objectives and client needs.
  
  

Qualifications

• 2 years of experience in financial services, wealth management, insurance, banking, or a related operations role.
• Experience with account opening, wire transfers, money movement, and client service.
• Experience processing insurance applications and tracking underwriting is highly preferred.
• Strong client-facing communication and relationship management skills.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities.
• Proficient with Microsoft Office and CRM or financial services platforms.
• Experience with Northwestern Mutual is a strong plus.
• Securities licenses are not required; Series 7 sponsorship may be available for candidates interested in obtaining licensing.
  
  

COMPENSATION: $75-100k

We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.