What are the responsibilities and job description for the Surgical Coordinator position at Mann Eye?
Description
We are looking for a highly motivated and skilled Surgical Coordinator with recent medical office and customer service experience for our Humble location.
The Surgical Coordinator is responsible for ensuring a positive patient experience while checking patient in & out, building relationships with our patients, and ensuring we have all need information for their visit. The ideal candidate will bring excellent customer service skills, credibility and high integrity, coupled with an excellent work ethic.
Mann Eye offers competitive compensation, company paid training, excellent benefits and employee & family discounts. If you are interested in joining a company that values its employees and offers an amazing company culture, please apply today!
The Surgical Coordinator is responsible for:
- Establish positive relationships representative of MEI’s philosophy of care with surgical patients, family members, referring doctors, and all MEI doctors and staff associated with the daily care of surgical patients
- Work with the Surgical Coordinator in Humble on the surgical schedule for Humble each week
- Verify all required paperwork is completed prior to day of surgery
- Confirm patient arrival time one day prior to scheduled procedure (ASC)
- Audit and prepare charts for surgery
- Handle rescheduling of cataract surgery
- Communicate to each office missed protocol for cataract surgery
- Collecting and processing payments
- Other duties as assigned
GREAT BENEFITS:
- Medical and dental benefits with company contributions, starting on the first day of the month following your hire date.
- Affordable medical insurance options for employees and their families.
- Dental, vision, and pet insurance plans.
- Company-paid short-term disability, life insurance, and accidental death and dismemberment benefits.
- Employee mental health assistance program.
- Company-matched 401(k) plan.
- Flexible spending accounts for medical and dependent care.
- Health Savings Account (HSA).
- 24-hour telemedicine access through Teladoc.
- Voluntary benefits and life insurance coverage.
- 18 days of paid time off, accruing annually from your first day of employment.
- Annual rollover of up to 80 hours of unused PTO.
- Paid holidays.
- Free annual eye exams for you and your family.
- Generous discounts on LASIK, cataract surgery, and optical goods for you and your immediate family.
- A fun and rewarding work environment built on a strong culture and core values.
- Employee appreciation celebrations and rewards.
- Refer-a-friend bonus program.
- Certification reimbursement.
Requirements
- A minimum of 2 years in medical office or guest-oriented environment
- Insurance Knowledge (co-pay, deductible, referrals)
- HS Diploma or GED required
- Microsoft demonstrate great attention to detail
- Must be able to multi-task
- Ability to work independently and as a team member
- Demonstrate ability to meet deadlines
- Reliable