What are the responsibilities and job description for the Scale Operator / Office Clerk position at Mankato Iron & Metal Inc?
POSITION OVERVIEW
- Weigh and purchase inbound scrap, obtain required information from customers for all transactions
- Complete purchasing and shipping documents.
- Perform general office administration duties such as answering the phones, greeting customers and answering emails as well as other duties as assigned by the Manager.
- Provide a best in class customer experience.
- General bookkeeping skills a plus
- Organized and Neat
- Willingness to learn all aspects of the office.
- Willing to cross-train in other positions and assist other teammates as needed.
- Ability to work in a fast-paced, non-stop environment while providing excellent customer service.
QUALIFICATIONS:
- 3 years previous customer service experience preferred.
- Must be able to work well under pressure while providing excellent customer service.
- Ability to multitask within a highly dynamic, fast-paced work environment, with the ability to meet critical deadlines.
- Must have excellent customer service, communication, organizational and time management skills.
- Dependable and consistent work ethic.
- Must have the willingness to learn the aspects of the scrap metal recycling industry.
- Computer experience preferred which includes Microsoft Excel, Word, Office and the ability to learn in the house system.
- Ability to meet attendance schedule with dependability and consistency.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
Work Location: In person
Salary : $18 - $20