What are the responsibilities and job description for the Office Assistance - Outpatient position at Manitowoc Med Unit?
Overview
Outpatient Opioid Treatment Program (OTP)
Seeking: Office Assistant (Part Time)
Part Time Hours:
- Monday - Friday 5:00 AM -11:00 AM
Our Benefits:
- Semi-Annual Bonus Program
- Medical, Dental, and Vision insurance
- Competitive 401(k) plan
- Paid vacation and sick time
- Early morning hours offering a great work/life balance
- Opportunity for growth that is second to none in the industry
Our Team:
Manitowoc Comprehensive Treatment Center (CTC), located in Manitowoc, WI, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.
Your Responsibilities as an Office Assistant:
- Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
- May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
- Operate the front desk duties during peak hours or when primary staff in unavailable.
- Sort, organize and maintain office records.
- Assist with new patient enrollments as necessary.
- Assist with various insurance/billing reports as necessary.
- May assist with patient drug testing procedures; and,
- Perform other duties as assigned.
Qualifications
Your Education, Skills, and Qualifications:
High school diploma or equivalent required
Previous administrative experience in a healthcare setting
Comfortable working in an opioid treatment program (OTP) / recovery environment
Skilled in answering phones, greeting patients, and providing front-desk support
Experience with billing processes, patient check-in, and appointment scheduling
Proficient with computer systems, word processing, and basic data entry
Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
Strong organizational skills, attention to detail, and ability to multitask
Professional and courteous communication skills (in person, by phone, and in writing)
Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
Dependable, team-oriented mindset with a focus on supporting clinical staff and patients
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.
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