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Child Support Case Manager.

MANITOWOC COUNTY
Manitowoc, WI Full Time
POSTED ON 7/10/2026
AVAILABLE BEFORE 8/8/2026
Description

Case Manager - Child Support Department

Join the Manitowoc County Child Support Department and make a meaningful difference in the lives of children and families throughout our community. As a Case Manager, you'll play a vital role in helping ensure children receive the financial and medical support they deserve while working in a collaborative, service-oriented environment.

Under the general supervision of the Child Support Director, you will manage a caseload involving the establishment, enforcement, and collection of child support and medical support obligations. This position offers a balance of investigative work, case management, legal document preparation, and direct interaction with families and community partners.

In this role, you will:
  • Interview and work with parents to assess their ability to provide child support and medical insurance coverage for intrastate cases.
  • Locate absent parents to establish paternity, establish support orders, enforce existing orders, and determine birth expense reimbursement and ability to pay.
  • Evaluate cases to determine whether new support orders should be established or existing orders should be modified.
  • Prepare legal documents, including petitions, motions, stipulations, judgments, and orders related to child support and medical support.
  • Maintain accurate case files, records, and reports in compliance with state and federal laws, regulations, and administrative procedures.
  • Review existing child support orders to ensure they remain appropriate and take action to modify inadequate orders through stipulation or court proceedings when necessary.
  • Work closely with attorneys, courts, employers, and other agencies to support effective case resolution and ensure compliance with child support laws.

If you are organized, detail-oriented, enjoy problem-solving, and are passionate about serving families in your community, we encourage you to apply. This is an opportunity to build a rewarding career while making a lasting impact on the well-being of children and families in Manitowoc County.

Requirements

A high school diploma and whatever combination of additional education and work experience provides the necessary knowledge, skills, and abilities to perform the essential functions of the position.

Salary : $22 - $28

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