What are the responsibilities and job description for the Emergency Utilities Dispatch Trainee position at Manifest Solutions?
We’re hiring for local Emergency Utilities Dispatch Trainees.
These highly important roles are perfect for those who are eager to build towards a long-term fulfilling career where growth is clearly outlined, comprehensive training is provided, and projected earnings are all mapped out.
Here’s a snapshot of the role:
As a Dispatch Trainee, you'll sit at the center of the region's electric grid — monitoring live system activity, spotting problems as they happen, and directing crews to resolve outages and emergencies before they affect more customers. It's fast-paced, high-stakes work where clear thinking and quick communication keep the lights on for entire communities.
- Starting Pay: ~$65,000 to start, with structured progression toward $100,000 within five years
- Location: Gahanna, OH — must live within (or relocate within) 45 minutes of the reporting location
- Schedule: Rotating shifts, including nights, weekends, and on-call availability for emergencies
- Training: Full paid training provided; progression tied to completing required testing at each level
- Assessment: Candidates must complete a brief online job-preview assessment as part of the process
Basic Requirements:
- Bachelor's degree in any field, OR associate degree in electrical/electronic technology, OR high school diploma plus 2 years of experience in technical customer support/service with strong multi-tasking across multiple systems/screens
Manifest offers competitive compensation with flexible employment status, comprehensive insurance package, company paid holidays, vacation, and sick time, referral bonuses and a flexible schedule in a family atmosphere.
For over 25 years Manifest Solutions has been providing intelligent and value-added IT solutions for our clients.
Salary : $65,000 - $100,000