Resident Property Manager

We are seeking a dedicated and skilled Resident Property Manager to oversee the daily operations of our residential property. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a commitment to providing exceptional service to residents. This role requires a proactive approach to property management, ensuring compliance with Fair Housing regulations and NYC and NYS building codes, while fostering a positive living environment. This position requires residency at the property to ensure timely response to emergencies and ongoing maintenance needs.

Salary

$38.81 per hour

Responsibilities

• Conduct daily inspections of the building, mechanical systems, and grounds.
• Schedule, assign, and supervise daily tasks for maintenance and porter staff.
• Prioritize, plan, and oversee maintenance and repair projects, ensuring timely and quality completion.
• Respond promptly to building emergencies at any hour, as required.
• Oversee contractors and coordinate project work with vendors, ensuring minimal disruption to tenants.
• Address tenant concerns, questions, and complaints in a professional and timely manner.
• Monitor inventory levels and reorder necessary maintenance supplies.
• Maintain compliance with all city and state regulations, including safety standards.
• Maintain accurate logs, building inspection records, and compliance documentation.
• Collaborate regularly with the Property Manager to ensure smooth operations and budget alignment.
• Utilize software such as Microsoft 365 and BuildingLink to document and manage workflow.
• Performing repair and maintenance tasks in vacant and occupied apartments at the direction of the Resident Property Manager.
• Diagnose, repair, and restore to proper working condition building mechanical equipment, building systems, apartment finishes and equipment, etc. such as electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, etc. at the direction of the Resident Property Manager.
• Coordinate completion of resident service requests and general maintenance tasks, at the direction of the Property Manager that is consistent with company operating standards in a timely manner and efficient manner.
• Update tenant portal/maintenance system – BuildingLink (or similar software).

Qualifications

• Strong knowledge of electrical, plumbing, and carpentry systems.

  Electrical/Appliance: Lighting, wiring, power circuits, repairs.

  Painting: Drywall/Plaster repairs, painting.

HVAC experience a must.

Hot water/Steam Systems and Boiler Experience Preferred.

• Familiar with NYC and NYS building codes, safety regulations and compliance standards.
• Ability to use a variety of tools and equipment safely and effectively.
• Must be able to communicate clearly in English, both verbally and in written form.
• Ability to manage multiple priorities and projects simultaneously.
• Excellent problem-solving skills and attention to detail.
• Ability to stand or walk for the duration of the shift.
• Excellent interpersonal and customer service skills.
• Must be organized and able to prioritize.
• Luxury Rental experience preferred.
• Must hold current and valid fire safety and mechanical equipment certifications (i.e., HVAC repair & maintenance, FDNY Certificates of Fitness).
• Ability to lift between 30 - 50lbs.
• Must reside on-site at the property.

Working Conditions

• Must be available for after-hours emergencies and weekend duties as needed.
• Regular lifting, bending, and manual labor may be required.
• On-site apartment provided as part of compensation.