What are the responsibilities and job description for the Product and Delivery Specialist position at Manhattan Motorcars?
Manhattan Motorcars is looking for the “Apple Genius” of our dealership!
The Product and Delivery Specialist role is instrumental to our store’s day-to-day operations, providing product demos to prospects, selling the technology that buyer’s crave, assisting customers with technology, and solving problems quickly and efficiently. The perfect candidate will think on their feet, literally, as they will be racking up the steps across the dealership from morning to night.
As a Product Specialist and Delivery Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them — advising, and even setting up their new products. You will also be delivering and reviewing over all the options and functionality with the client at the time of delivery.
What We Offer
- 401(K)
- Paid Holidays
- Paid Vacation and Personal Days
- Health, Dental and Vision insurance
- Growth opportunities
Responsibilities
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Greet and guide clients as they appear on the lot to proceed into the sales process.
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Engage in conversation with clients to fully understand their needs.
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Assist clients to identify a vehicle that fulfills their wants and needs.
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Be the vehicle expert. Know the in’s & the out’s of product offerings, optional packages & latest technology
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Customize vehicle delivery while ensuring that the client understands the vehicle's operational feature.
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Daily follow up using the dealership's Customer Relationship Management System (CRM).
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Ensure new and pre-owned vehicles are prepped and ready for deliver including accessories and gifts.
- Ensure all vehicle are "digitally connected" according to manufactor standards.
Qualifications
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Maintain an enthusiastic, high-energy personality throughout the workday.
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Excellent verbal and written communication skills.
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Excellent listening skills.
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Ability to work in a team setting.
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Effective listening skills.
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Valid driver's license with acceptable driving record according to dealerships guidelines.
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Must be able to work Saturdays.
Compensation Range:
$45,000-$65,000 annual; comprised of base salary plus commission
Salary : $45,000 - $65,000