What are the responsibilities and job description for the Key Holder position at Mango?
Overview
Join our dynamic retail team as a Key Holder and become a vital leader in delivering exceptional customer experiences! In this energetic role, you will support store operations, motivate team members, and ensure smooth daily functions. As a Key Holder, you will take on responsibilities that drive sales, maintain inventory accuracy, and uphold the highest standards of customer service. This position offers an exciting opportunity to develop your management skills while making a positive impact in a fast-paced retail environment.
Responsibilities
- Assist in opening and closing the store, ensuring all procedures are followed accurately and efficiently
- Lead by example in delivering outstanding customer service, addressing inquiries, and resolving issues promptly
- Support inventory management through stock replenishment, stock counting, and inventory control processes
- Oversee cashiering activities including cash handling, POS system operation, and sales transactions
- Supervise team members during shifts, providing guidance on sales techniques, product knowledge, and operational tasks
- Coordinate purchasing activities and assist with merchandising to optimize product presentation and sales opportunities
- Train new employees on store policies, POS systems, customer service standards, and safety protocols
Experience
- Proven supervisory experience within the retail industry or similar environment with demonstrated leadership skills
- Strong knowledge of retail sales management, inventory control, and operational procedures
- Excellent communication skills in multiple languages or bilingual abilities are highly valued
- Experience with POS systems, cash handling, bookkeeping, payroll processing, and basic math is essential
- Familiarity with recruiting, interviewing, employee orientation, training & development practices
- Demonstrated ability to manage time effectively while overseeing store operations and team activities
- Previous grocery store or retail management experience is a plus but not required
This role is perfect for motivated individuals eager to grow their management expertise while contributing to a vibrant retail community. If you thrive in fast-paced environments where teamwork and leadership are key to success, we want to hear from you!
Pay: $18.00 - $21.00 per hour
Expected hours: 30.0 per week
Work Location: In person
Salary : $18 - $21