What are the responsibilities and job description for the Host position at Mango Bay?
We are seeking a professional, personable, and highly organized Host/Hostess to join our front-of-house team. As the first and last point of contact for our guests, you'll play a vital role in creating an exceptional dining experience. The ideal candidate is welcoming, detail-oriented, and thrives in a fast-paced restaurant environment.
Responsibilities-
Greet every guest warmly and professionally upon arrival.
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Manage reservations and walk-ins using OpenTable.
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Maintain an organized waitlist and accurately communicate wait times.
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Escort guests to their tables and provide menus.
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Answer phones, assist with reservations, and respond to guest inquiries professionally.
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Coordinate seating with servers and management to maximize dining room efficiency.
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Monitor table availability and ensure smooth table rotation.
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Assist with large parties, special events, and guest accommodations.
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Maintain a clean, organized, and welcoming host stand and entrance.
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Support the front-of-house team to ensure exceptional guest service.
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Previous host/hostess experience required.
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Must have experience using OpenTable.
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Excellent communication and customer service skills.
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Ability to multitask in a high-volume environment.
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Strong organizational and time-management skills.
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Must be available to work evenings, weekends, and holidays.
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Professional appearance and polished demeanor are required at all times.
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Friendly, outgoing, and guest-focused personality.
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Ability to remain calm and composed under pressure.
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Reliable, punctual, and dependable.
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Team player with a positive attitude.
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Passion for hospitality and creating memorable guest experiences.
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Competitive hourly pay
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Growth opportunities within the company
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Supportive, team-oriented work environment
If you have a passion for hospitality, enjoy engaging with guests, and have experience using OpenTable, we'd love to hear from you!
Salary : $20 - $22