Clinical Director — Outpatient Behavioral Health Services

Mane Up Memphis™ | Mane Mindscape™

Location: 622 Minor St Memphis Tn

Employment Type: Full-Time, W-2

Number of Openings: 1

Compensation: $30.00 per hour

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Work Arrangement: In-Person

Reports To: Executive Director

About Mane Up Memphis™

Mane Up Memphis™ is a nonprofit community development health hub dedicated to cultivating youth, young adults, and families to heal emotionally and grow financially, building stronger and more stable communities.

Through preventive education, outpatient behavioral health services, financial education, and community wellness initiatives, Mane Up Memphis™ supports individuals in developing healthier coping skills, strengthening emotional well-being, and building more stable futures.

Mane Mindscape™ is our emerging outpatient behavioral health service, providing trauma-informed therapeutic care to children, adolescents, young adults, women, and families.

As our healthcare operations expand, we are seeking qualified professionals who want to contribute their knowledge, leadership abilities, and professional judgment to the development of a growing outpatient facility.

Position Summary

Mane Up Memphis™ is seeking a knowledgeable, independently motivated, and operationally capable Clinical Director to assume responsibility for the daily management and clinical operations of Mane Mindscape™.

The Clinical Director will independently oversee the outpatient facility, including clinical service delivery, staff supervision and accountability, scheduling coordination, documentation compliance, client care processes, facility readiness, and implementation of organizational policies.

This position requires an individual who can make sound operational and clinical decisions, establish effective procedures, identify and resolve problems, and maintain consistent facility operations without requiring continuous direction from executive leadership.

The Clinical Director reports to the Executive Director and is expected to maintain professional communication regarding significant operational developments, regulatory concerns, staffing matters, and organizational priorities.

For behavioral health crises requiring emergency intervention, external referrals, or coordination with specialized services, the Clinical Director will exercise appropriate clinical judgment, initiate established crisis-response procedures, and collaborate with the Executive Director as organizational escalation or coordination is needed. Immediate safety actions must not be delayed while awaiting executive approval.

We welcome emerging clinical leaders who possess the qualifications, clinical knowledge, and professional maturity to manage an outpatient facility, even if they have not previously held the title of Clinical Director.

Primary Responsibilities

Independent Facility Management & Daily Operations

• Independently manage the daily operations of Mane Mindscape™ outpatient behavioral health services.
• Ensure the facility operates efficiently, professionally, safely, and in accordance with applicable organizational and regulatory requirements.
• Establish and maintain daily clinical workflows, service schedules, staffing coverage, and operational procedures.
• Monitor facility readiness, treatment spaces, equipment, supplies, and administrative support needs.
• Coordinate with the Administrative Operations Coordinator regarding facility maintenance, purchasing, billing administration, and operational resources.
• Identify and resolve routine operational problems without unnecessary executive intervention.
• Maintain organized procedures for opening, operating, and closing the outpatient facility.
• Monitor client appointment capacity, staff availability, service interruptions, and scheduling concerns.
• Ensure the facility is prepared to provide consistent and appropriate outpatient services.
• Communicate significant operational risks, unresolved resource needs, and matters requiring organizational authorization to the Executive Director.

Clinical Leadership & Service Oversight

• Direct the clinical operations and service-delivery standards of Mane Mindscape™.
• Establish and maintain consistent clinical assessment, treatment planning, documentation, and discharge procedures.
• Oversee the quality, appropriateness, and continuity of outpatient behavioral health services.
• Ensure clinical services are delivered by appropriately licensed professionals acting within their authorized scope of practice.
• Monitor implementation of evidence-based and trauma-informed therapeutic approaches.
• Review clinical workflows and identify opportunities to improve treatment quality and operational efficiency.
• Address clinical service concerns and implement appropriate corrective measures within assigned authority.
• Support development of new outpatient services as organizational capacity expands.

Clinical Personnel Management & Accountability

• Provide direct operational management and clinical leadership to assigned behavioral health personnel.
• Coordinate clinician schedules, service coverage, caseload distribution, and daily assignments.
• Monitor employee attendance, documentation completion, professional conduct, and adherence to clinical procedures.
• Conduct clinical staff meetings, case consultations, performance discussions, and quality improvement activities.
• Support onboarding, orientation, training, and professional development for clinical personnel.
• Address routine staffing concerns and performance issues in accordance with organizational policies.
• Identify staffing gaps, excessive workloads, and operational conditions that could affect service quality or employee well-being.
• Coordinate significant employment actions and matters outside delegated authority with the Executive Director and designated human resources personnel.
• Maintain a professional, supportive, and accountable clinical work environment.

Formal clinical supervision toward independent licensure is not automatically included in this position. Such supervision must be separately authorized and meet applicable Tennessee requirements.

Clinical Risk Management & Crisis Response

• Establish and maintain appropriate procedures for identifying and responding to behavioral health crises.
• Ensure clinical personnel understand organizational protocols for suicide risk, self-harm, psychiatric emergencies, and other significant safety concerns.
• Exercise appropriate clinical judgment in evaluating client safety concerns and determining necessary interventions.
• Initiate emergency response procedures when immediate client safety concerns arise.
• Coordinate appropriate referrals to psychiatric providers, crisis-response organizations, emergency departments, hospitals, or other specialized services.
• Collaborate with the Executive Director when crisis-related situations require organizational coordination, external communication, or additional executive involvement.
• Ensure emergency interventions and clinically necessary referrals are not delayed by administrative approval processes.
• Review crisis documentation, follow-up procedures, and continuity-of-care arrangements.
• Identify and address weaknesses in facility crisis-response protocols.

Mane Mindscape™ does not provide inpatient hospitalization, psychiatric medication prescribing, or continuous suicide-watch services.

Regulatory Compliance & Clinical Documentation

• Maintain operational oversight of applicable outpatient behavioral health licensing and regulatory requirements.
• Monitor compliance with professional licensing standards, clinical documentation requirements, confidentiality protections, and organizational policies.
• Ensure clinical records are maintained accurately and securely in approved Electronic Health Record (EHR) systems.
• Conduct clinical documentation reviews and identify deficiencies requiring correction.
• Establish procedures for timely completion of assessments, treatment plans, progress notes, and discharge summaries.
• Support organizational readiness for licensing reviews, payer requirements, and applicable compliance assessments.
• Coordinate corrective actions when documentation or clinical compliance concerns are identified.
• Communicate significant regulatory or legal compliance concerns to executive leadership.
• Maintain appropriate records of quality improvement activities, clinical reviews, and operational concerns.

Client Services & Outpatient Coordination

• Oversee processes supporting client intake, clinical assessment, treatment assignment, ongoing care, and discharge.
• Monitor appointment availability, service utilization, and clinical caseload capacity.
• Ensure appropriate coordination between clinicians and administrative billing personnel.
• Address operational barriers affecting client access, treatment continuity, and service delivery.
• Coordinate clinically appropriate transitions and referrals to external behavioral health providers.
• Establish procedures for missed appointments, cancellations, treatment interruptions, and follow-up.
• Monitor client service concerns and facilitate appropriate resolution.
• Maintain professional standards for client communication, confidentiality, and treatment coordination.

Clinical Systems & Organizational Development

• Maintain effective clinical workflows using SimplePractice or other approved Electronic Health Record (EHR) systems.
• Develop and improve clinical forms, documentation templates, procedures, and operational tools.
• Identify opportunities to improve efficiency, reduce unnecessary administrative burdens, and strengthen clinical accountability.
• Monitor clinical performance indicators, service capacity, and operational trends.
• Prepare relevant clinical operations updates for executive leadership.
• Recommend staffing, equipment, training, and operational resources necessary for facility effectiveness.
• Support strategic development and responsible expansion of outpatient behavioral health services.

Required Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or a closely related behavioral health field.
• Current, active, and unrestricted Tennessee independent clinical license appropriate to the position, such as Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor with Mental Health Service Provider designation (LPC-MHSP).
• Experience providing outpatient behavioral health services.
• Strong understanding of clinical assessment, diagnosis, treatment planning, therapeutic services, and clinical documentation.
• Demonstrated ability to independently manage clinical responsibilities and make sound professional decisions.
• Knowledge of clinical risk assessment, crisis response, safety planning, and appropriate referral procedures.
• Understanding of applicable Tennessee outpatient behavioral health requirements and professional ethical standards.
• Ability to manage clinical personnel, coordinate schedules, and maintain operational accountability.
• Strong organizational, communication, problem-solving, and leadership skills.
• Ability to establish procedures, resolve operational concerns, and maintain consistent facility operations.
• Ability to work independently while maintaining appropriate communication with executive leadership.

Preferred Qualifications

• Experience as a lead clinician, senior therapist, clinical coordinator, or clinical team lead.
• Experience managing clinical workflows, staffing assignments, or outpatient service operations.
• Familiarity with Tennessee outpatient behavioral health licensing and compliance requirements.
• Experience with clinical documentation reviews, quality assurance, and performance improvement.
• Familiarity with SimplePractice or comparable Electronic Health Record (EHR) systems.
• Experience developing clinical policies, procedures, or service-delivery standards.
• Experience serving children, adolescents, young adults, women, and families.
• Experience in nonprofit, community-based, or emerging healthcare organizations.

Previous experience holding the title of Clinical Director is not required. However, candidates must demonstrate the clinical competence, independent judgment, leadership ability, and operational knowledge necessary to manage an outpatient behavioral health facility.

Compensation & Career Development

Hourly Compensation: $30.00

Mane Up Memphis™ is an emerging healthcare operation. Our current compensation reflects this stage of organizational development and may not be competitive with established healthcare systems or larger clinical organizations.

We are transparent about our compensation and the responsibilities associated with this position.

What we offer is the opportunity to independently lead an emerging outpatient behavioral health facility, establish clinical systems, develop professional leadership experience, and contribute directly to the growth of an expanding organization.

The Clinical Director will have meaningful responsibility for clinical operations and opportunities to build experience in healthcare leadership, regulatory compliance, staff management, quality improvement, and organizational development.

As Mane Mindscape™ grows, additional career opportunities may emerge. Future advancement and compensation changes are dependent on organizational needs and resources and are not guaranteed.

We are seeking a qualified professional who values meaningful responsibility, professional growth, and the opportunity to help establish a sustainable healthcare service.

Our Workplace Philosophy

We want employees to thrive—not simply exist, perform, or survive the workday.

Mane Up Memphis™ is committed to building a professional environment that values psychological safety, cultural authenticity, meaningful work, manageable workloads, and sustainable expectations.

We do not seek to police employees’ natural vernacular, cultural identities, personalities, or ordinary emotional expression.

We recognize that professionalism is demonstrated through competence, ethical conduct, reliability, sound judgment, respectful communication, and accountability—not through requiring employees to suppress their individuality.

We encourage employees to communicate concerns, contribute ideas, exercise professional judgment, and grow into leadership responsibilities.

The Clinical Director will play an important role in establishing this workplace culture within Mane Mindscape™, ensuring that clinical personnel are supported while maintaining appropriate professional standards and client safety.

Schedule & Work Environment

This is a full-time, in-person position based in Memphis, Tennessee.

Standard Schedule: Monday–Friday, 8:00 AM–5:00 PM, with a one-hour unpaid meal break.

The Clinical Director is responsible for independently maintaining daily facility operations during assigned working hours.

The position is primarily focused on clinical leadership, facility management, personnel oversight, and operational accountability rather than maintaining a routine psychotherapy caseload.

Who We Are Looking For

We are looking for a qualified clinical professional who is ready to take ownership of an outpatient behavioral health facility.

You do not need an extensive history of director-level titles, but you must be capable of independently managing clinical operations, leading personnel, maintaining compliance, solving problems, and making informed decisions.

We value individuals who demonstrate initiative, emotional maturity, critical thinking, professional accountability, cultural responsiveness, and a genuine commitment to improving behavioral health services.

If you are prepared to lead an emerging outpatient facility, build effective clinical systems, support a growing team, and contribute to meaningful community wellness, we encourage you to apply.

Mane Up Memphis™ is an equal opportunity employer committed to maintaining an inclusive, respectful, and professionally supportive workplace.

Pay: $30.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $30