Plumbing Sales Technician

Job Overview:

The Plumbing Sales Technician generates and secures plumbing sales through service calls, diagnosing, and recommending upgrades or replacement, ensuring customer satisfaction and company growth. This position involves accurate job bidding, maintaining strong customer relationships, and meeting service and sales goals. The role reports to the Plumbing Manager and requires working closely with field technicians and supervisors.

Key Responsibilities

• Service Calls: Focusing on the Plumbing Safety Inspection, diagnosing, recommending, and repairs.
• Technical Skills: Demonstrate knowledge of general plumbing, camera operation, drain issues, and installation methods using standard tools and equipment.
• Job Management: Monitor plumbing repair, sewer and re-pipe jobs daily to ensure they progress as planned and meet contractual timelines
• Brand Representation: Serve as a brand ambassador, maintaining a professional demeanor and adhering to company policies while operating company vehicles.
• Collaboration: Work closely with Field Drain Techs, Sewer Supervisors, PSI technicians and Sales Coordinators to provide accurate solutions and meet customer and company objectives.
• Customer Relations: Resolve contractual and job performance concerns with customers and Supervisors, maintaining a customer-oriented focus.

Qualifications and Skills

• Minimum of 2 years of residential plumbing experience.
• Solid understanding of plumbing concepts, water distribution, and disposal systems.
• Strong communication and customer service skills.
• Friendly, approachable, and capable of promoting a positive company image.
• Team-oriented with a willingness to support all areas of the business.
• Analytical, focused on quality, and results-driven.
• Physically capable of handling workload requirements.
• Clean driving record and valid driver's license.
• Successful completion of pre-employment screenings and physical examinations.

Benefits

• Company vehicle provided.
• Tools provided.
• Company cellphone.
• 401K retirement plan.
• Comprehensive medical, dental, and vision insurance.
• Life insurance coverage.
• Paid vacation and holidays.

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

Apply today!

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About M and M:

M and M Heating, Cooling, Plumbing and Electrical, has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees and a world class training program, we are the premier destination those seeking a career in HVAC and Plumbing.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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