Office & Sales Support Administrator

Who We Are

Manay CPA is a global, full-service accounting and advisory firm headquartered in Atlanta, GA. With over 20 years of experience and a diverse team across 4 continents, we proudly support individuals, entrepreneurs, and businesses of all sizes.

Our services include business formation, accounting, tax, payroll, audit, and HR solutions—delivered with a personalized, relationship-first approach. We partner with clients at every stage of their journey, helping them navigate the complexities of business and finance with confidence.

Recognized as a Top 100 Small Business by the U.S. Chamber of Commerce and a Top 25 Small Business of the Year by the COBB Chamber for four consecutive years, we’re trusted by both local and international clients. Our CEO, Burcu Bree Manay, was also named one of the Top 50 Women in Accounting for her leadership and impact in the field.

At Manay CPA, your growth is our purpose. Join a team where innovation, integrity, and global collaboration drive real success.

👉 Learn more at www.manaycpa.com

We Offer

• Competitive salary (based on experience) plus a bonus
• 401K with match
• Medical, dental, and vision insurance and other benefits
• Great international work environment
• Excellent ongoing training
• Paid vacation and holidays
• Growth opportunities
  
  
  
  

Responsibilities

• Serve as the primary point of contact for clients via phone, email, and in-person inquiries, ensuring a professional and responsive experience
• Answer, screen, and direct incoming calls in a professional and timely manner
• Schedule and manage client appointments, meetings, and conference calls
• Work closely with the US Sales Team and Tax & Accounting Operations Team to ensure client needs are met efficiently and effectively
• Support the end-to-end client journey, including onboarding, scheduling, and ongoing communication
• Prepare and maintain sales-related documentation, reports, and presentations
• Manage and update client records, contracts, and databases with accuracy and attention to detail
• Provide general administrative support, including filing, data entry, and document management
• Coordinate office operations, maintain a professional and organized front office environment, and ensure common office spaces are tidy and well-maintained
• Assist in tracking sales pipeline activity, client requests, and follow-ups to ensure nothing is missed
• Handle incoming inquiries, resolve issues promptly, and escalate when necessary
• Support organization of client meetings, internal events, and company gatherings (scheduling, logistics, coordination)
• Maintain strong communication between clients and internal teams to ensure alignment and satisfaction
• Ensure a high level of professionalism and confidentiality when handling sensitive information
• Support special projects and ad-hoc requests from the executive team and firm owner
• Report directly to the Director of Sales & Business Development, providing updates and assisting with team initiatives as needed
  
  
  
  

Requirements

• High School Diploma required; Associate's or Bachelor's degree preferred
• Proven experience in a front office, client support, or administrative role — strong phone skills are a must
• Experience working in a fast-paced, client-facing office environment
• Excellent verbal and written communication skills with a client-first mindset
• Strong organizational and multitasking abilities with the ability to manage multiple priorities effectively
• Detail-oriented with high level of accuracy in documentation and data management
• Professional demeanor and customer service orientation
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); comfortable working with sales teams and leadership
• Ability to quickly learn new systems and processes, including firm-specific software
• Experience with CRM or sales tools is a plus
• A sales-oriented mindset and confidence in client interactions is strongly preferred
• Prior experience in an accounting or professional services environment is a plus
• Valid driver's license is a plus
  
  
  
  

Manay CPA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.