What are the responsibilities and job description for the Medical Receptionist position at Manatee Dermatology?
Job Summary
We are seeking a detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing administrative tasks with efficiency and professionalism. Your expertise in medical office procedures, electronic health record (EHR) systems, and excellent patient service skills will help streamline clinic operations and enhance patient experiences. This position offers an exciting opportunity to contribute to quality healthcare delivery in a fast-paced, supportive environment.
Duties
- Greet patients warmly, verify appointment details, and assist with check-in and check-out procedures using EHR systems.
- Schedule patient appointments accurately while managing calendar updates and coordinating with healthcare providers to optimize clinic flow.
- Verify insurance coverage.
- Collect and review patient documentation, including medical histories, care plans, and consent forms to ensure completeness and compliance with HIPAA regulations.
- Answer multi-line phone systems professionally with excellent phone etiquette; respond promptly to patient inquiries regarding appointments, billing, or medical records.
- Maintain accurate medical records by filing documents systematically and updating electronic health records (EHR) systems such as Meditech or Epic with precision.
- Support clinic operations by performing clerical tasks, filing paperwork, and managing office supplies.
- Ensure compliance with healthcare regulations including HIPAA by safeguarding patient information during all administrative activities.
- Collaborate effectively with clinical staff to facilitate smooth patient intake processes and support overall office management.
Skills
- Excellent customer service skills combined with professional phone etiquette and clear communication abilities.
- Strong computer skills including Microsoft Office Suite (Word, Excel), typing (including 10-key), and data entry accuracy.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
- Familiarity with health information management practices including filing systems and electronic document management tools is preferred.
- Strong organizational skills coupled with the ability to adapt quickly to evolving office procedures. Join our team as a Medical Receptionist where your dedication will directly impact the quality of patient care! We value energetic professionals who thrive on providing exceptional service while supporting efficient clinic operations in a collaborative environment. All positions are paid roles committed to fostering your growth within the healthcare industry!
Benefits:
- 401(k)
Work Location: In person