IT Systems Administrator

JOB Delivers innovative and reliable technology solutions to support and maintain MCSO servers, connectivity, and network systems. Key responsibilities include administering and managing the agency's IT infrastructure, with emphasis on Active Directory, Entra (Azure AD), Microsoft Exchange On-Premises and M365 Online, Windows Server environments, and system monitoring platforms. This role demands strong technical expertise, exceptional problem-solving abilities, and a proactive approach to optimizing and enhancing agency systems. Installation/configuration, operation, and maintenance of operating systems and hardware. Responsible for ensuring the servers are up to date, operating at a maximum capacity, and protected against security threats. Monitors, troubleshoots and resolves any issues related to availability, utilization and connectivity. Manages and monitors hosted applications. Provides agency-wide application updates. Reviews server or system logs to audit performance, and to track and prevent downtime. Assists with IT planning for hardware and software upgrades. After hours and weekend work required. EXAMPLE OF DUTIES

• Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner.
• Ability to be a self-starter, while working well in a strong team environment.
• Ability to maintain accurate records, logs, or other documentation as required by the position.
• Ability to communicate effectively verbally and in writing.
• Ability to efficiently organize, prioritize, schedule and manage daily work activities, tasks and assignments.
• Extensive knowledge of computer hardware/software characteristics and features.
• Extensive knowledge of agency standards for information technology.
• Proven experience in Active Directory administration in a multi-forest environment.
• Hands-on experience with Entra (Azure AD) administration.
• Proficient in administering Microsoft Exchange On-Premises and Online.
• Proficient with PowerShell scripting skills.
• Experience managing and administering SIEM platforms
• Working knowledge of computer technical publications and reference material.
• Skilled in communicating technical information to nontechnical users.

PHYSICAL ABILITIES

• Required to speak and hear clearly. Often required to sit and use hands and fingers, to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb stairs or balance, and to stoop, kneel, crouch or crawl.
• Requires close vision.
• Raising objects in an upward movement, or moving objects from position to position at the same level. The weight of the object being lifted or moved is described as medium (21 to 50 pounds). The vertical lifting requirement ranges between 12 and 36 inches.

SUPPLEMENTAL INFORMATION

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience
• Three years of experience administering and supporting enterprise IT infrastructure, including administering Active Directory and Microsoft Entra ID (Azure AD) environments, supporting Microsoft Exchange (on-premises and/or Microsoft 365) environments, and/or administering Windows Server environments preferred.
• Certification desired in 1 or more of the following:
• Microsoft Azure Administrator Associate
• Microsoft Windows Server Hybrid Administrator Associate
• Microsoft 365 Enterprise Administrator Expert
• CompTIA Security or Server
• or comparable enterprise infrastructure certifications.

Note
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Equal Opportunity Employer
The Manatee County Sheriff’s Office is committed to a policy of equal employment opportunity for applicants and employees that fosters, maintains and promotes equal employment opportunity for all without regard to race, color, religion, national origin, citizenship, sex, political affiliation, veteran’s status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal, state, or local law.