What are the responsibilities and job description for the Business Systems Analyst I position at Management Controls and Careers?
Management Controls Inc. (MCi) is seeking a motivated, early-career Business Systems Analyst who wants to grow in a fast-paced, Azure-first SaaS environment. If you have 1 to 2 years of experience and are eager to expand your skills in cloud infrastructure, endpoint management, compliance operations, and enterprise SaaS support, this is a high-visibility growth opportunity.
MCi is a privately held company with 30 years of experience serving Fortune 100 clients. We are experiencing sustained growth and invest heavily in innovation, automation, security, and cloud technologies. We offer competitive compensation, performance bonuses, flexible PTO, stocked kitchens, an in-house gym, and 100 percent employer-paid healthcare. We believe in innovation, teamwork, and continuous learning to stay at the forefront of technological advancements.
Management Controls is headquartered in Houston, Texas. This role will work out of the Houston office on a hybrid schedule. This position is not open to sponsorship.
Duties and Responsibilities
- Provision and manage user accounts, licenses, and access in Azure AD / Entra ID and Microsoft 365
- Configure and deploy laptops, hardware, and software for global staff
- Administer Microsoft Intune for endpoint management, device compliance, and policy enforcement
- Monitor SaaS platform alerts and escalate production issues appropriately
- Support Azure infrastructure components including virtual machines, storage, backups, and resource configurations
- Assist in Azure Cost Management activities including monitoring consumption, reviewing cost reports, and identifying optimization opportunities
- Maintain alignment of user access with HR records and organizational updates
- Manage and optimize security groups, distribution lists, and role-based access controls
- Conduct periodic access reviews following least-privilege security principles
- Participate in compliance initiatives including SOC 2, NIST-aligned controls, and GDPR operational requirements
- Assist with audit preparation, evidence collection, and documentation of internal controls
- Support documentation, runbooks, and operational standards
- Identify process improvements and automation opportunities
- Collaborate with Infrastructure, DevOps, Security, Development, and Support teams
- Participate in limited rotational or on-call support
This role is designed for long-term progression. High performers may grow into:
- Systems Administrator
- Cloud Infrastructure Engineer
- Identity and Endpoint Engineer
- Security Operations Analyst
- Compliance and Risk Analyst
- DevOps Support Engineer
You will gain hands-on experience with Azure infrastructure, cost management, identity governance, SaaS platform operations, and enterprise compliance frameworks, including SOC 2, NIST, and GDPR.
Requirements:- 1–2 years of experience in a SaaS, IT support, systems, or related technical role
- Foundational knowledge of SQL (queries, joins, basic troubleshooting)
- Familiarity with Microsoft Azure fundamentals
- Experience with Windows 11 and laptop support
- Understanding of Microsoft 365 / Office 365 administration
- Strong troubleshooting and analytical skills
- Ability to multi-task and work independently in a fast-paced environment
- Strong written and verbal communication skills
- Demonstrated eagerness to learn and grow technically