What are the responsibilities and job description for the Information Technology Technical Specialist position at Managed Staffing, Inc.?
The Digital and IT Associate is an entry level IT technical position with 1 – 2 years related
experience in a technical role working in a team environment. Responsibilities include maintaining and supporting the end users and workstation environment at a specific location or potentially multiple manufacturing plants. The position provides installation, maintenance, and general support of hardware and software at a Tier 2 Level. It also
supports end users with advanced questions or problems by identifying, researching, and resolving technical problems in response to submitted support requests. The Digital and IT
Associate is responsible for documenting, tracking, and monitoring problems to ensure
timely resolution.