What are the responsibilities and job description for the Area Manager position at Managed Labor Solutions?
Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is looking for an Area Manager to drive the long-term market strategy by leading and developing a team of leaders to meet profit and sales goals consistently. Reporting to a Regional Vice President, they oversee all district field sales and operations activity. They prioritize relationships with associates and customers to stay connected to industry trends and best practices and adjust their district strategies accordingly.
- Develop, communicate and implement the vision for the market, including short and long-term operations plans to grow market share and increase brand awareness.
- Monitor monthly performance against sales and operations plans and make appropriate adjustments to meet objectives.
- Keep current on what the competition is doing and make appropriate recommendations (pricing, services, product offerings) to ensure the company is in line with or ahead of the competition; Work with field sales to identify and develop new business relationships and opportunities
- Oversee Profit and Loss for the district, ensuring that revenue goals are met by managing expenses, maximizing profits, and minimizing losses; conduct financial reviews with leaders monthly for transparency.
- Lead through engagement and motivation, understanding the needs of a primarily mobile workforce and creating a culture where everyone is inspired to do their best.
- Create a positive and rewarding environment that encourages retention; work with leaders to foster a culture that drives a terrific, memorable, and effortless customer experience in all sites.
- Partner with national leaders to standardize best practices, implement the playbook in their region and drive change management and adoption in the Field.
- Ensure market leaders complete the annual Talent Recruiting Process for their direct reports, so the team comprises high-performing associates and under-performing associates are coached.
- All other duties as assigned.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
What you'll need
- Bachelor of Business Administration (BBA) or a degree in a related field
- Valid state-issued driver's license
- 6 years of leadership experience in operations and sales; auto aftermarket experience preferred
- Strong knowledge of sales, marketing, and operations techniques/expertise
- Ability to indirectly lead, coach, and achieve results through others and develop associates to meet their individual career goals in tandem with the organization's KPIs
- Ability to travel up to 50%